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Business Profile

Web Design

Trade World Corporation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Web Design.

Complaints

This profile includes complaints for Trade World Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see

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Trade World Corporation has 5 locations, listed below.

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    Customer Complaints Summary

    • 11 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/10/2022

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I keep getting these invoices from this company although I have never had any contact or business dealings with them. I have asked them via email not to contact me and to remove my email from their contact list. I continue to be bombarded with the same invoice. ** ** ******* * ***** ****** ** ***** I'm in no way, shape or form interested.

      Business Response

      Date: 12/10/2022

      You are receiving the invoice below because you currently have an outstanding balance. You close your account and a payment was not made

      Customer Answer

      Date: 12/10/2022

      I am rejecting this response because:

      How can I have an outstanding balance for a service I have never purchased?

      Business Response

      Date: 14/10/2022

      You have created an account previously and the balance is still owing.

    • Initial Complaint

      Date:28/09/2022

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company tried to get me to pay on a free trial i cancelled back in 2017 and starting this Sept is trying again- ** ** * ***** I never finished setting up and canceled the free trial. They continually send me invoices. I want them to stop.

      Business Response

      Date: 29/09/2022

      Hi,

      The customer is receiving the invoice because you currently have an outstanding balance. The customer  close the account and a payment was not made.

      Customer Answer

      Date: 29/09/2022

       

      Complaint: 18141001



      I am rejecting this response because:
      I have been dealing with his company since back in 2017 this is what they do they offer you a free trial you can close your account and they come after you for money never used it don’t want it that’s why I never bought it

      Sincerely,



      ****** ********

      Business Response

      Date: 07/10/2022

      Hi,

      Customer had an account that she/he was not able to settle the payment.

    Trade World Corporation is NOT a BBB Accredited Business.

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