Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Weed A Way Ltd has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforWeed A Way Ltd

            Lawn Maintenance
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            3 complaints closed in last 3 years

            2 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 31/1/2012

            Years in Business: 45

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Business Details

            BBB File Opened:
            13/8/2001
            Years in Business:
            45
            Business Started:
            28/2/1979
            Business Incorporated:
            28/2/1979
            Accredited Since:
            31/1/2012
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            9:00 AM - 5:00 PM
            T:
            9:00 AM - 5:00 PM
            W:
            9:00 AM - 5:00 PM
            Th:
            9:00 AM - 5:00 PM
            F:
            9:00 AM - 5:00 PM
            Sa:
            9:00 AM - 1:00 PM
            Business Management
            • Mr. Kevin Mahoney, Owner
            Contact Information

            Principal

            • Mr. Kevin Mahoney, Owner

            Customer Contact

            • Mr. Kevin Mahoney, Owner
            • Ms. Carol Mahoney, Owner
            Additional Contact Information

            Fax Numbers

            • (905) 858-3350
              Primary Fax

            Phone Numbers

            Industry Tip

            BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            16/06/2023

            Complaint Type:
            Billing/Collection Issues
            Status:
            Resolved
            I used Weed a way for lawn services summer 2022, I did not like their services, I complain twice about their employees coming and pretending to spray the lawn for two minutes and leaving and them purposely missing many lawn areas, but I just paid the amount and let it go, and this summer 2023 they assumed they came twice a year without my knowledge or consent. I never called them since last year may-june and i never agreed to anything or any service and now theyre saying they want to take me to collections! I called to cancel and tell them not to come to the house anymore as soon as i got their mail! Please help me resolve this issue
            Read More

            Customer Reviews

            2 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Bala V

            02/12/2022

            **** ******* **** * * *** ** * **** ******** * **** **** ***** ******* ** **** **** **** *. I have signed up for my lawn care service in 2021 and the service was not good. I did not cancel them for 2021 and decided not to continue with them for 2022. I was told now they have an auto renewal policy and random people are walking into my property without our acknowledgement. It was shocking to learn that they have been in my property 4 times without my approval. And i see them escalating the charges to collection team which is very unfair. I ** ***** ** ****** * **** ********* ******* **** * * ** ***** ***********

            Weed A Way Ltd Response

            21/03/2023

            Hello ****,

            We're sorry to hear that you had a negative experience with our company. We take all complaints seriously and we would like to investigate this matter further.

            Firstly, we apologize for any inconvenience caused regarding the auto-renewal policy. Our policy is clearly outlined on all literature which are provided to all customers upon signing up for our services and is included on every single invoice when a service is completed and left at the door. However, we understand that this may not have been clear to you and we apologize for any miscommunication on our part.

            Regarding the unauthorized visits to your property, prior to any visit, we provide a day’s notice via an automated call to ensure that all homeowners are aware that a service will be conducted the following day. From our records, these calls were sent prior to every visit at your property and that numerous emails were provided from the end of 2021 until your account was closed in 2022. Providing ample time to have a discussion and ensure that if you did not want to resume services, we would more than able to accommodate your request at any time throughout the season. 

            In regards to the charges being escalated to the collection team, we want to assure you that we do not take this action lightly. However, when a customer's account becomes past due, we are left with no choice but to take action to recover the funds owed to us. We do offer payment plans and other solutions to help customers who are experiencing financial difficulties.

            We take all feedback seriously and we appreciate you taking the time to bring this to our attention. We would like the opportunity to make things right with you. Please contact our customer service team at ###-###-#### or **************@********.com so we can discuss a resolution.

            Thank you for bringing this to our attention.
            Sincerely,
            Kunal
            Customer Service Manager, Weed-a-Way

            Local BBB

            BBB Serving Central Ontario

            BBB Reports On

            BBB reports on known marketplace practices.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.