Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Ontario Energy Group has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforOntario Energy Group

    Energy Service Company

    Additional business information

    Additional Info:
    Eugene Farber, the Director of Ontario Energy Group is also the Director and President of Loan Away Inc. A separate business review for Loan Away Inc is available below.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    302 - 5060 Spectrum Way, Mississauga, ON L4W 5N5
    BBB File Opened:
    16/4/2010
    Years in Business:
    25
    Business Started:
    10/7/1998
    Business Incorporated:
    10/7/1998
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • MDG Newmarket Inc.
    Business Management
    • Ms. Katrina Sein, Manager of Compliance and Retention
    Contact Information

    Principal

    • Lachmi Dey, Dispute Resolution Manager

    Customer Contact

    • Lachmi Dey, Dispute Resolution Manager
    • Mr. Eugene Farber, Director
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    18/05/2021

    Complaint Type:
    Order Issues
    Status:
    Resolved
    We started a contracted September 12/2011 for a 15 year rent to own of a water heater with 15 years of free parts and labour written on the contract by the sales agent. We have called them in the past for repairs, had no problem, everything was under warranty. Now just 10 years into the contract they say the warranty is no longer valid, we will have to pay for all repairs. The reason for no longer under warranty is that the warranty was written by hand and I could have done that myself. Ridiculous. I only have a carbon copy, which clearly shows the hand writing is a carbon copy, they have the original top page written by their salesman. When asked what they did with this top page, they said it is in their files somewhere in the office. But due to COVID they are not in the actual office. I have asked them to email to me a copy ASAP. Meanwhile I am still obligated to make payments on a tank that is not working properly. The tank is technically still their responsibility for the next 5 yr
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Andrew S

    1 star

    23/03/2022

    Not sure where to begin, ********* the mistakes, left a gapping hole from the AC unit into house,wasn't even caulked or sealed with anything, wide open , of course it was hard to see or I would've seen it, who knows what came in my house nevermind the cold air in the winter. They had to reinstall it after assuring me there was no where else they could install it except on my driveway, *** they came back and reinstalled it sideways where it should of been in the first place but of course the wrong direction, I have pictures of all of it if anyone requires it.

    Local BBB

    BBB Serving Central Ontario

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.