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About

About This Business

iTalkBB was founded in the U.S. in the early 2000s to help overseas Chinese stay connected with family and culture back home. It first gained recognition with home phone services that combined North American and China/Hong Kong/Taiwan numbers, making cross-border calls simple and affordable. Over time, the company expanded into Chinese TV, mobile SIM cards, and the Prime App, a next-generation communication solution. Today, iTalkBB serves over 1.2 million users worldwide and operates 30+ experience stores across North America.

BBB Accredited Since: 12/6/2015

Years in Business: 19

Products and Services

Services Provided by iTalkBBHome Security CameraBranded as Home Security Colour Night VisionKey features: AI real-time notifications, global E911 support, 30 days unlimited cloud storage, wireless design, 5-minute easy setup.AIjia Smart Home Alarm System SetAn all-in-one smart home alarm and monitoring solution with AI-powered cameras, door/window sensors, motion detectors, and mobile alerts, designed to provide reliable 24/7 protection.iTalkBB Prime AppOffers unlimited calls & SMS for US & Canada.Includes 300 free minutes for international calls.Option to have a China number or Hong Kong number.Chinese TV20+ live Chinese channels.Includes latest TVB news, dramas, and variety shows; also draws from various platforms.Home PhoneA cost-effective home phone service.Users can keep their existing home phone or mobile number.24/7 support hotline available in English, Cantonese, and Mandarin.

Photos and Videos

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Business Details

BBB File Opened:
6/3/2008
Business Started:
6/5/2006
Business Incorporated:
17/1/2012
Type of Entity:
Corporation
Business Management:
Mr. Fred Wei, Manager of Customer Service

Additional Contact Information

Principal Contacts
Mr. Fred Wei, Manager of Customer Service
Customer Contacts
Ms. Penny Chiu
Mr. Fred Wei, Manager of Customer Service
Additional Phone Numbers
Other Phone: (647) 728-3666
Other Phone: (877) 482-5522
Additional Websites
italkbbdealer.com

Latest Reviews

  • Frankie T

    "Incredibly friendly and patient staffs. They are so thoughtful that they would go through all the details with the clients." ... Read full review

  • Anny W

    "** ** * ****** I was told by the sales representative that the security system would be free after the two year contract. But they still charge a monthly fee in order to use the app." ... Read full review

  • L. W.

    "I had the CACN China SIM for over 5 years. I pay $1." ... Read full review

View all Reviews

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