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Business Profile

Paving Contractors

Mitchell And Sons Asphalt And Paving

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:04/09/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    An individual from the company came around door to door and provided us with a pamphlet. We reached out originally on July 4, 2025 to request them come do our driveway. August 1, 2025. "****" contacted us to arrange for them to come and remove our current driveway on August 4, 2025. They said they would be back on August 6, 2025 to lay the new asphalt. They were delayed and came on August 7 2025. Driveway was layed and we were advised to stay off it until August 11, 2025, which we did. We parked our vehicles late August 11. 2025. There was small damage to the stucco on our house so **** agreed to reduce the cost by $100. We paid him $1900 August 7, 2025. We noticed almost immediately that tire marks were appearing in the new asphalt. On August 13,.2025 I contacted **** and shared pictures of the damage. He agreed to come and repair it on August 30, 2025. I reached out on August 28, 2025 to confirm they were still coming and **** confirmed. August 30 2025 wr reached out at 1:25pm to inquire about when they would come. We reached out again at 4:20pm and finally at 9:34pm. We did not receive any replies. On August 31.2025, we reached out again. Today is September 1, 2025, and we have not yet received any replies.

Mitchell And Sons Asphalt And Paving is NOT a BBB Accredited Business.

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