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          Courtesy Ford Lincoln Sales Ltd. has 1 locations, listed below.

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            Business ProfileCourtesy Ford Lincoln Sales Ltd.

            New Car Dealers

            Contact Information

            684 Wharncliffe Rd S.,

            London, ON N6J 2N4

            Get Directions
            Visit Website
            Email this Business
            (519) 680-1200

            Customer Reviews

            2/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            684 Wharncliffe Rd S.,, London, ON N6J 2N4
            Email this Business
            BBB File Opened:
            1/6/1996
            Years in Business:
            27
            Business Started:
            1/6/1996
            Business Management
            • Bill Eansor, President
            Contact Information

            Principal

            • Bill Eansor, President

            Customer Contact

            • Bill Eansor, President
            • Ed Rosenbaum, General Manager
            • Joanne Lombardi
            Additional Contact Information

            Fax Numbers

            • (519) 680-3222
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/05/2023

            Complaint Type:
            Customer Service Issues
            Status:
            Unanswered
            My husband and I ordered a 2022 Ford Explorer from the dealership in March 2022. We picked it up in June 2022. Upon picking it up we were notified that it did not have the second row climate controls or the second row seat control buttons. They gave us a credit of $200 for this and projected that these items would be available for install within 6-9 months. We reached out to the dealership a few times to enquire about these items. The end of March 2023 I reached out to Ford Canada who said that the parts were on back order and we just needed to continue to wait. At the same time I reached out to Courtesy Ford and they indicated that they are not able to get these parts for "already built vehicles". We were encouraged to reach out to Ford Canada, which I already had done. It is now 10 months and we have no communication about when we will get our parts. This is unacceptable business. We believe we can find the parts for purchase outside of Ford Canada.
            Read 1 More Complaints

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Cliff L

            08/12/2022

            Poor service. Spent $2000 on their recommendation which did not fix the problem. Tryed to get an answer, but no one would return my call after leaving several voicemails. I am hoping that it was not because I was from out of town from the States. In any event, I would not be going back there.
            Read 3 More Customer Reviews

            Local BBB

            BBB Serving Western Ontario

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            BBB Reports On

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