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            Business ProfileCASI Heating & Cooling

            Air Duct Cleaning

            Contact Information

            195 Dufferin Ave Suite 110

            London, ON N6A 1K7

            Get Directions
            Email this Business
            (800) 339-2452

            Business hours

            8:00 AM - 8:00 PM
            Business Hours
            8:00 AM - 8:00 PM
            8:00 AM - 8:00 PM
            8:00 AM - 8:00 PM
            8:00 AM - 8:00 PM
            8:00 AM - 6:00 PM
            9:00 AM - 4:00 PM

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            3 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            NR

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 10

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            195 Dufferin Ave Suite 110, London, ON N6A 1K7
            Email this Business
            BBB File Opened:
            29/4/2015
            Years in Business:
            10
            Business Started:
            3/3/2014
            Business Incorporated:
            14/2/2014
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Canadian Air Specialists Inc
            Hours of Operation

            Primary

            M:
            8:00 AM - 8:00 PM
            T:
            8:00 AM - 8:00 PM
            W:
            8:00 AM - 8:00 PM
            Th:
            8:00 AM - 8:00 PM
            F:
            8:00 AM - 6:00 PM
            Sa:
            9:00 AM - 4:00 PM
            Business Management
            • Robert Wilkinson, Director & Officer
            Contact Information

            Principal

            • Robert Wilkinson, Director & Officer

            Customer Contact

            • Robert Wilkinson, Director & Officer
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Cleaning your air ducts

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            16/06/2023

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            A water softener was installed early 2023 the installer did a terrible job kinked and damaged hoses were installed so when the water tube eventually split and was spraying water against the electrical outlet causing the plug of the water softener to over heat so bad it melted and fell out of the socket leaving the pins from the plug still inside the socket and they were still live i had to call an electrician to resolve the electrical outlet and a plummber to fix the leak from this unti. I have called now at least 4 times asking for resolution to no avail the last comment was they were discussing this with the manufacturer and they may need to come out to investigate In the mean time we have no softener operational so we suffer while they shirk their responsability ignoring the fact that it is under warranty so it should have been replaced immediately full stop this could have went a lot worse for this company if a fire had broken out caused by their installation of their unt
            Read 2 More Complaints

            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB Serving Western Ontario

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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