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Find a Location

Yilmaz Auto Repair has 1 locations, listed below.

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    Business ProfileforYilmaz Auto Repair

    Auto Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    450 King St E Kitchener, Kitchener, ON N2G 2M8
    BBB File Opened:
    27/3/2019
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/10/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Complaint Details Unavailable

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kelly O

    1 star

    11/02/2024

    Terrible experience! He sold me a brand new *** ebike last year. A week after the purchase, the light was not working. I took an hr out of work and it turned out I was kept waiting for 3 hours before they could fix my light. Two weeks later, my key would not start up the ebike. So I took an hr off work again to have them check it. I was kept waiting for another 3 hrs and when I told Yilmaz that I had to go to work, he told me to leave the bike and pick it up later that evening. I come back in the evening and they have not fixed the bike or figured out why they key was not working. So I had to leave it over night. When I returned the next day in the evening, Yilmaz said he was too busy and the ebike was not fixed. So I told him I couldnt keep taking time off work and he had to fix the issue. So he finally got his mechanic to look at it and it turned out to be a bigger issue than just the key not working. That took another hr out of my evening before the issue was fixed and I was given new keys. A month later my batteries kept dying after being charged for 8 to 9 hrs. I had to take it in the shop and they took a good 3 hrs to fix the wiring issue. Then I store it away for the winter and I took it out last week to take it out for a spin and they batteries have completely died on me. When I told Yilmaz about it, he said it was not his problem. Although, at the time of the purchase, he assured me that I if I purchased the ebike, I had a yr warrenty and that if the batteries died that he would replace them. **** * ***** *** * ***** **** **** *** **** **** ****** ***** *** dont believe anything he says. He will only take it and ***** you.

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