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Business Profile

Home Renovation

VG Pro Company

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Seanna M

    Date: 18/02/2025

    Please DO NOT use this business. They will charge you a ridiculous price and rip you off. I was charged $100 before they would even look at my dryer which was then left in peices. I was then quoted $300 for parts that are less than $100. I was also told I had to pay upfront AND pay an additional cost of $100 for them to pick up the money to pay for the work. When I refused they told me it would be another $100 to put the dryer back together that THEY left apart. The total would have been about $500 and I got another company to do it for $140.Absolutely terrible business.

  • Stephanie L

    Date: 31/10/2024

    Please please please chose anyone else other than these guys for appliance repairs. They will try to up charge you and rip you off and do absolutely nothing that they promise.This was the WORST experience Ive ever had with any company, ever. One price was agreed upon over the phone to diagnose an issue I had with my refrigerator. He came to my house, tried to charge me more saying the fridge was a large size. Then tried to charge me even more than that, luckily I noticed.His diagnosis was that the fridge was dirty underneath (we knew that, I TOLD him that I had just discovered that the night before when I took it apart it inspect. We just moved in to the house a few weeks ago and the previous owners had dogs) and that it needed a Freon recharge. They dont do Freon recharges, but when I was booking the call he said that they can definitely service the machine. He didnt. Heck a single electronic and just pointed a temp meter inside the fridge and looked under it with a flashlight. What an absolute joke.I ignorantly agreed to have him clean under the unit because I have a newborn and didnt have the time nor the appropriate tools to do so. He charged me $100 for that for 6 mins of work. Fine. But upon inspecting the work, he only did the fridge side, and didnt even properly clean it. It was the laziest clean job Ive ever seen. Left a bucket of dirty water and soaking rags on my kitchen floor for me to deal with. After trying to ask why the whole thing that he said he implied he would do, he said you only called me about the refrigerator side, not the freezer side, freezer is $100 more. WHAT?! He left my kitchen an absolute mess, didnt complete the job and told me if I wanted the other since done it was extra. He literally left my house with my money and I still have the exact same issues he was supposed to repair, plus a mess. Just disgusting service... Simply took our money and left me with my fridge apart in pieces and still not cooling properly.

VG Pro Company is NOT a BBB Accredited Business.

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