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About

About This Business

BBB Accredited Since: 25/8/2015

Years in Business: 98

Products and Services

Major appliance repair & service

Business Details

BBB File Opened:
17/10/2011
Business Started:
1/1/1928
Business Incorporated:
7/1/1988
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Sutton & Son Appliances (1988) Ltd
Business Management:
Mr. Steve Henderson, Owner

Additional Contact Information

Principal Contacts
Mr. Steve Henderson, Owner
Customer Contacts
Mr. Steve Henderson, Owner
Ms. Janet Henderson, Accountant
Fax numbers
Primary Fax: (905) 549-2267
Additional Phone Numbers
Other Phone: (905) 682-2263
Additional Email Addresses
Primary: Email this Business

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of FS R000076642069 for this business, issued by Technical Standards and Safety Authority. The expiration date of this license is 12/2/2027.

Technical Standards and Safety Authority

345 Carlingview Dr

Etobicoke ON M9W 6

Additional Information

Business Categories
Major Appliance Services

Latest Reviews

  • Ana C

    "A technician from Sutton & Son Appliances came and quickly and efficiently fix my drier which thought was doom to the dump. They came on time, were transparent and competent." ... Read full review

  • Tom M

    "Excellent service from call to job completed.Taz is a very dedicated and skilled technician, I would recommend him to anyone." ... Read full review

  • Fran E

    "Excellent service from initial phone call to repair - prompt, friendly attention. Graham demonstrated obvious experience & skill, combined with a friendly, informative, helpful approach." ... Read full review

View all Reviews

Frequently asked questions about Sutton & Son Appliances

  • Is Sutton & Son Appliances BBB Accredited?

    Yes, Sutton & Son Appliances has been a BBB Accredited Business since August 25, 2015.

  • What is the BBB rating of Sutton & Son Appliances?

    Sutton & Son Appliances has an A+ BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.

  • How many complaints does Sutton & Son Appliances have on BBB?

    Sutton & Son Appliances has no complaints filed with BBB in the last 3 years.

  • How many customer reviews does Sutton & Son Appliances have on BBB?

    Sutton & Son Appliances has 4 customer reviews on BBB.

  • How do I file a complaint against Sutton & Son Appliances?

    You can file a complaint against Sutton & Son Appliances on BBB.

  • Where is Sutton & Son Appliances located?

    Sutton & Son Appliances is located at 154 Gage Ave N, Hamilton, ON L8L 7A4.

  • How long has Sutton & Son Appliances been in business?

    Sutton & Son Appliances has been in business for 98 years, since 1928.

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.