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Business Profile

Weight Loss

Ewyn Weight Loss Studio Goderich

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Weight Loss.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:23/02/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I answered a ******** ad with them. Set up a vist around January 15th 2024. I ended up signing a contract with them for 6 months of services costing $1187.87 with tax up front which included a $499 non refundable meal plan, however this meal plan was just basic advice to eat more protein, eat less carbs, a weigh in each studio visit 3 times a week, which were 10 minutes long. They also charged another $80 per week for there gel cap fat burner supplements. I followed there plan for a month with no progress really and quit February 15th. I asked for a refund and they gave me $339 back. I can accept some loss for my own stupidity, like the cost of the supplements. They emailed me an explanation on the costs and contract I did sign, but I do feel like I should have got more of a refund back like $1000 after spending $1400 for very little in my eyes. A meal plan is not just advice I could look up online in my opinion.

Ewyn Weight Loss Studio Goderich is NOT a BBB Accredited Business.

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