Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Floral Design

Send Blooms

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Floral Design.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromRo H.

    Date: 07/11/2025

    1 star
    If I could give them no stars I would. I ordered my mother a bouquet/card/truffles for her birthday. Not only did they not include the truffles, but the bouquet I received was of lesser quality and completely different flowers than what I had ordered. You como tell they were cheaply made compared to the variety of had picked out on their website. I emailed them to explain the situation with photos and a copy of my order confirmation, and they only replied five days later saying it was outside of their policy to do anything because I hadnt emailed them within 24 hours of the delivery. Keep in mind, this policy was not listed anywhere during my ordering process, and this policy was in line due to the nature of our product being fragile (I guess this would make sense if they were wilted, but not in the case where the entire order was wrong and/or missing). I ended up paying over $60 for a bouquet of flowers that looked equal to one I couldve bought from a grocery store for $12.99! Their costumer service is infuriating and lacks empathy or personal touch. I will never shop here again, first and last time. I strongly suggest everyone to stay away from this website and save your money. Give it to a decent florist who takes care in what they do and strives to make their costumers satisfied.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.