We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Used Computers

Maanta Computers

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Computers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:20/12/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Greetings, * **** ********* ** ***** *** ** *** ***** ************ ** ****** ******** *********** **** ******** ********. Date of transaction: On December 8th 2022 I originally contacted Maanta Computers and spoke with owner Ali. I specifically and clearly asked if the business could assist me with a work laptop I had that was admin locked. On Thursday December 15th 2022 I visited Maanta Computers to drop off the laptop for updates. On Friday December 16th 2022 I visited Maanta Computers to pick up the laptop as I was informed by Ali it was ready for pickup. On Saturday December 17th 2022 I returned to Maanta Computers to retrieve a refund after finding out that Ali had an unauthorized ******* running on my laptop. Amount of money paid to business: $145.00 What the business committed to provide me: 1. Removal of the admin block. 2. Virus protection. 3. updated ********* apps * ** ********* ******** *** **** **** ***** ****** 4. He confirmed 3 times he would be contacting ********* to purchase product key in order to install ******* 10 on laptop, The nature of the dispute is that the owner, Ali attempted to scam me out of money by installing outdated old ********* apps and a **** ********* unauthorized ******* version on my laptop. He never called ********* and instead used an old used unauthorized product key and still charged me. Has business tried to resolve problem? Absolutely not. He is denying everything and refused to even return partial refund! ** **** ** **** *********** *** *****  Order tracking number: Transaction was done in the store. He did not even provide an actual invoice with breakdown of work, instead he provided a receipt that reads debit card sale: $145.00 I still have the receipt available as evidence. * ********* * ***** ********* ******** ****** ********** **** ********* *** ********** ** * *** ************ *. An invoice with work done should have been provided. 3. Email with product key # should have been provided proving authenticity.

Maanta Computers is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.