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          Find a Location

          Provincial Smart Home Services has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileProvincial Smart Home Services

            Heat Pump
            Multi Location Business

            Current Alerts For This Business

            Alert:
            It has come to BBB's attention that the business is offering compensation or incentives to individuals who post reviews. BBB does not accept reviews from individuals who have received or been offered compensation. In light of the questions that this practice raises regarding the authenticity of reviews, BBB has removed reviews that may have been affected by this practice.

            Contact Information

            1243 Islington Ave

            Etobicoke, ON M8X 1Y9

            Get Directions
            Visit Website
            (877) 376-7589

            Business hours

            9:00 AM - 9:00 PM
            Business Hours
            9:00 AM - 9:00 PM
            9:00 AM - 9:00 PM
            9:00 AM - 9:00 PM
            9:00 AM - 9:00 PM
            9:00 AM - 9:00 PM
            9:00 AM - 9:00 PM
            9:00 AM - 9:00 PM

            Customer Reviews

            1.05/5

            Average of 95 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            204 complaints closed in last 3 years

            174 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            NR
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 6

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Provincial Smart Home Services provides homeowners with smart home solutions that help Canadians stay connected to their homes. We prioritize convenience for our customers, arriving to maintain and install smart home devices and HVAC units the same day it is requested.

            Products & Services

            We sell and install Smart Home products. Nest or Ecobee Thermostat, Nest smart door cameras HVAC home comfort products, installation, and repair. Furnaces, Air conditioners Heating & Cooling equipment supplier, Water softening equipment supplier

            Business Details

            This is a multi-location business.

            Find a Location

            Provincial Smart Home Services has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              1243 Islington Ave, Etobicoke, ON M8X 1Y9
              BBB File Opened:
              3/12/2021
              Years in Business:
              6
              Business Started:
              18/7/2017
              Business Incorporated:
              18/7/2017
              Licensing Information:
              • TSSA 000395729
              Type of Entity:
              Corporation
              Alternate Business Name
              • 2587998 Ontario Inc
              Hours of Operation

              Primary

              M:
              9:00 AM - 9:00 PM
              T:
              9:00 AM - 9:00 PM
              W:
              9:00 AM - 9:00 PM
              Th:
              9:00 AM - 9:00 PM
              F:
              9:00 AM - 9:00 PM
              Sa:
              9:00 AM - 9:00 PM
              Su:
              9:00 AM - 9:00 PM
              Contact Information

              Principal

              • Mr. Khalid Elmi, Owner

              Customer Contact

              • Mr. Khalid Elmi, Owner
              Read More Business Details and See Alerts

              Customer Complaints

              204 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/02/2024

              Complaint Type:
              Order Issues
              Status:
              Resolved
              Purchased heat pump told 48 bi weekly for 20 years but state warranty is for 20 but says only 10 years it’s been 3 days and they stated they would do everything regarding cancellation which they haven’t. I have to call to cancel at ******** changed original amount of rebate from 2700 to 200 then 700 but received nothing. The loan they made me sign states only 0% for first 12 when they told me for whole term 0 % also stated I cancel within 10 days no penalty but takes 14 days to receive rebate and no one is returning messages so far. This paperwork was signed day before install. They changed amount to 25000 from 35000 and changed bill credit from 2700 total to 200 then 700 due to of how long it took and the time they started which was 2 hours late. On window I was given and 3 hours longer than I was told . * **** *** **** *** **** ** ** ***** *** states I can cancel within 10 days
              Read More
              Read 203 More Complaints

              Customer Reviews

              95 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Anthony D

              09/03/2024

              **** ** * ********** ******** They promise buyouts, government grants , low interest rates and free maintenance . They use inferior equipment and charge multiple times their market value. They DO NOT deliver. **** **** ** ****** ******** *** ******** ** ***** *** ********** *** ******* ****** ****** ********* * **** *** **** **** **** ********* ***********
              Read 94 More Customer Reviews

              Local BBB

              BBB Serving Central Ontario

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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