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Customer Review Ratings
Average of 27 Customer Reviews
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Review fromJoan D
Date: 13/06/2025
2 starsJoan D
Date: 13/06/2025
** The team that sold and installed the deck were professional with good workmanship. The ******* deck was not good. The colour was not maintained and in year two the deck colour was faded . ******* and Hickory Decks have not honoured the warranty. Three calls to head office have not been returned. The representative is involved but not effective to date. So, the install and finishing are excellent. The support on the warranty is very weak. *** ***** *** ***** ********* **** ********* ***** *** ***** *********
Hickory Dickory Decks
Date: 18/06/2025
Hi ****, we have spoken with the local owner as well as ******* and ******* has told us they are issuing a credit for a replacement based on the warranty claim. From our understanding they've left a message for you with all of the details and explained the delay. We are very sorry that the process has taken so long but we are confident that this is now on the right track to getting the decking replaced.Review fromRoxanne J
Date: 01/06/2025
5 starsRoxanne J
Date: 01/06/2025
Had a deck extension quoted and completed on May 25/25. ***** was very knowledgeable, and hard working he did a fabulous job. Would highly recommend hickory dickory decks for any project you could need. ******* ******Hickory Dickory Decks
Date: 04/06/2025
Thank you so much ******* for sharing your experience with us. We truly appreciate your recommendation. Enjoy your beautiful new deck!Review fromHarpal P
Date: 09/04/2025
5 starsHarpal P
Date: 09/04/2025
Hickory Dickory Decks have recently replaced our 30 year old wooden deck with a brand new low maintenance deck in our back yard in *********. From start to finish, the experience exceeded our expectations. From our first introduction and design consultation, **** and ******* were professional, attentive to our requirements and provided valuable advice in bringing the deck design to life. The quality of workmanship from ****** team is first class and close attention was paid to every detail. The finished deck is rock solid and complements our garden, with the project being completed on time and within budget. We highly recommend **** and his skilled team to anyone looking for a trustworthy, reliable and professional contractor for your decking needs. ****** *** **** *** ** **** *** **** * ****** ******* ******* ***** *****Hickory Dickory Decks
Date: 11/04/2025
Thank you ****** for your kind words and for sharing your experience with us. We're so pleased to know you're happy with your new deck and hope you get many years of enjoyment from it.Review fromKathleen C
Date: 12/03/2025
5 starsKathleen C
Date: 12/03/2025
Jason and Siobhan (Gravenhurst/Bracebridge) make a great team. The whole process was very professional and they took the stress out of things like dealing with permits and they were flexible when our ideas changed along the way. Our finished deck is exactly what we had hoped. Jason is very meticulous about his building. Thank you!Hickory Dickory Decks
Date: 17/03/2025
Thanks so much ******** for taking the time to share your experience with our team. We really appreciate it and we hope you enjoy your new deck for many years to come.Review fromGord M
Date: 17/12/2024
5 starsGord M
Date: 17/12/2024
We had a great experience working with Andrei, Chris and Tony from our initial contact through to the finished project on our three tiered deck. Chris did a great job explaining everything as well as keeping us informed of any changes that where necessary. Tony did an amazing job finishing every part of the project and the finished product meets your expectations. Their work area was always cleaned up at the end of each day and the yard was left in good shape when they were completely finished. We would highly recommend them.Hickory Dickory Decks
Date: 19/12/2024
Thank you so much **** for taking the time to share your experience with us. We're so happy to hear you're pleased with your new deck and we truly appreciate the recommendation. We hope you enjoy your new deck for years to come.Review fromPat M
Date: 13/12/2024
5 starsPat M
Date: 13/12/2024
Ian and crew from the Newmarket location did an amazing job with my new front deck. I have had many compliments on how nice it looks and how well it was built. Ian kept me up to date on the schedule, the progress and on any problems that were encountered along the way. I would highly recommend them.Hickory Dickory Decks
Date: 17/12/2024
Thank you so much for your review and your kind words ***. It was a pleasure working with you and we hope you enjoy your new deck for many years to come.Review fromvic d
Date: 19/11/2024
5 starsvic d
Date: 19/11/2024
Chris and the team did an excellent job on our deck and we highly recommend them.Hickory Dickory Decks
Date: 21/11/2024
Thank you so much your review. We enjoyed working with you and hope you enjoy your beautiful deck for years to come.Review fromSandra W
Date: 22/10/2024
5 starsHughes from Hickory Dickory Decks has been a joy to work with. He went out of his way to make sure my deck was everything I dreamed of. He answered all my questions & gave me multiple options to choose from with all the prices so I could make an educated choice at each step. He even looped me in on the permit process so I got real time updates as to where the project was. All the prices were either exact or less than the contract. I totally love my new deck & recommend Hughes M. & Hickory Dickory Decks whole heartedly!! ** *** **** * **** ** ********************** ******** ******* *********************************************Review fromMike Z
Date: 08/08/2024
5 starsMike Z
Date: 08/08/2024
Outstanding operation run by Chris and his team . Deck done on time with little in the way of headaches . Would recommend this operation to anyone looking to update their outdoor areas .Hickory Dickory Decks
Date: 09/08/2024
Thank you **** and ***** for the review, it was a pleasure working with you and creating your deck. All the best!Review fromArnie W
Date: 05/07/2024
5 stars*** *** ******** ******** *** **** * Jamie and his crew from the Caledon/Bolton branch were professional and the quality of workmanship excellent.
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