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Business Profile

General Contractor

DB Companies

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:03/04/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The request to review of the invoices provided for the work completed at ************************************************************************** as I have identified several discrepancies that need to be addressed. Below are my concerns which the business DB Companies refused to address.Invoice #******: March 5, 2025 Lack of Prior Estimate: The price and time of completion were never provided to me before the job was completed, despite my request for an estimate for drywall replacement. This lack of prior information is concerning.Excessive Hours and Charges: The total of ***** hours and the total amount of $7,572.00 invoiced for this job seem excessive. Based on industry standards, the estimated cost for this volume of work (including materials and labor) should not exceed $3,350.00. The invoice appears to be about double the expected cost.Charges for Material Removal: I also question the charges for the removal of construction materials from the site, which seem to be duplicated, as similar charges appear in other invoices.Required Adjustments:Based on the industry standard breakdown, the total hours for this job should not exceed 80 hours (or 10 days), including materials and labor. The total amount should be adjusted to $4,000.00 plus HST.Summary of Adjustments:Invoice #******: Request to Adjust to $4,000.00 plus HST

    Customer Answer

    Date: 20/05/2025

    Its been resolved

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