Reviews
Customer Review Ratings
Average of 37 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromMonica K
Date: 07/09/2024
5 starsOutstanding Service and Quality!
I am thoroughly impressed with the exceptional service and quality provided by TrustBuild Windows and Doors. From the very beginning, Iliya, our sales representative, was incredibly patient and attentive to all my concerns regarding style and colour. He went above and beyond by bringing a window sample in the colour I was considering to help me make a confident decision.
The communication throughout the entire process was flawless. On the installation day, I was amazed by the efficiency and craftsmanship of the installers, Slava and his team. They worked diligently and with great respect for my home. I couldn't be happier with the results and absolutely love my new windows. Without a doubt, the value of my house went up significantly with this upgrade.
Additionally, Iliya returned at the end of the installation to ensure everything was perfect and that I was completely satisfied. I highly recommend both Iliya and TrustBuild to anyone looking to upgrade their windows and doors. Their commitment to quality and customer care is truly exceptional.
Trust Build Windows and Doors
Date: 24/09/2024
Thank you, ******, for your fantastic review! We're thrilled to hear that you had such a positive experience with Iliya, Slava, and the team. It's wonderful that the attention to detail, from selecting the right style and color to the flawless installation, made a big impact on your home's value. We appreciate your recommendation and are delighted that you're so happy with your new windows!
Team of Trust Build Windows and Doors.
Tel: ###-###-####Review fromRiyadul A
Date: 17/08/2024
5 starsRight from the beginning, Iliya, the salesperson from Trustbuild was incredibly responsive.
Trustbuild offered competitive pricing on the installation of 14 new windows and 2 new doors in my home.
The installers, Slava and his Team, were absolutely phenomenal, working efficiently to ensure every window was installed with precision and care. Their professionalism and dedication were evident throughout the process.
I highly recommend Trustbuild for anyone in need of high-quality windows and impeccable service.Trust Build Windows and Doors
Date: 24/09/2024
Thank you, *******, for your wonderful review! We're glad to hear that Iliya, Slava, and the team provided responsive service and precise, professional installation. It's great to know that you're happy with the quality and pricing. Your recommendation means a lot to us!
Team of Trust Build Windows and Doors.
Tel: ###-###-####Review fromLudmilla R
Date: 13/08/2024
5 starsThe quality of the windows are excellent.
The installers were very professional, communication was very transparent and done in timely manner. The management was excellent and workmanship exceeded my expectations.I would hire them again and I recommend them to everyone.
Thank you Trust Build Windows and doors!Trust Build Windows and Doors
Date: 24/09/2024
Thank you, ********, for your wonderful review! We're thrilled to hear that you're happy with the quality of our windows and the professionalism of our team. Exceeding expectations and ensuring smooth communication are always our priorities. We appreciate your recommendation and look forward to working with you again!
Team of Trust Build Windows and Doors.
Tel: ###-###-####Review fromMayur S
Date: 02/08/2024
5 starsI am very happy with the service from Iliya and trust Windows. Products are excellent and the price is reasonable from other competitors. They also gave me monthly payment options which was convenient for me to pay.Trust Build Windows and Doors
Date: 24/09/2024
Thank you, *****, for your kind review! We're glad to hear you're satisfied with the service and the quality of our products. Providing flexible payment options is important to us, and it's great to know that it made your experience even more convenient. We appreciate your feedback!
Team of Trust Build Windows and Doors.
Tel: ###-###-####Review fromYuri C
Date: 31/07/2024
5 stars** ****** wanted to ensure that our renovation would get done right and on budget. Especially for exterior projects, improvements have to add value and enhance the overall curb appeal of our property. We didn't know the company before this but we are very happy to have gone with Trust Build Windows and Doors.
Alex and Justin from Trust Build Windows and Doors were great to work with! They were not only polite and professional, they educated our family about window and door designs, materials, and manufacturing, so we understood why not all windows and doors are the same.
We got a great deal from Trust Build Windows and Doors, backed by industry-leading warranty and after-sale support. Our home has significantly improved its curb appeal--big thanks to Alex and Justin!
We highly recommend Trust Build Windows and Doors!Trust Build Windows and Doors
Date: 24/09/2024
Thank you, ****, for the thoughtful review! It was a pleasure working with your family to bring your renovation vision to life. We're glad to hear you're happy with the results and the added curb appeal to your home. We always strive to provide not only great products but also the knowledge behind them. We truly appreciate your recommendation!
Team of Trust Build Windows and Doors.
Tel: ###-###-####Review fromJosh B
Date: 18/04/2024
5 starsQuick , great quality, non intrusive, fast to reply, completely worth it. Amazing company.Trust Build Windows and Doors
Date: 24/04/2024
hank you for your positive feedback, ****! We’re thrilled to hear that you found our service quick, with great quality, and non-intrusive. Our commitment to fast replies and ensuring a worthwhile experience for our customers is at the core of our company values. We appreciate your support and look forward to serving you again in the future! ????Review fromIlya B
Date: 27/03/2024
5 starsI recently had the pleasure of working with Trust Build Windows and Doors for the replacement of my home's windows and doors, and I couldn't be more satisfied with the experience. From start to finish, Trust Build exceeded my expectations in every aspect.
First and foremost, their pricing is unbeatable. I did extensive research and compared quotes from various companies, and Trust Build offered the best prices on the market without compromising on quality. It was refreshing to find a company that not only delivers top-notch products but also ensures affordability for their customers.
The attention to detail exhibited by the sales team was remarkable. They took the time to understand my needs and preferences, offering valuable insights and recommendations tailored to my requirements. Their professionalism and knowledge instilled confidence in me throughout the decision-making process, making it easy to trust their expertise.
When it came to the installation, Trust Build didn't disappoint. The team was punctual, efficient, and highly skilled. They completed the installation in record time without cutting corners, ensuring that every window and door was fitted perfectly. What impressed me the most was their commitment to cleanliness - they left my home spotless, as if they were never there. It was a testament to their professionalism and respect for their customers' property.
Overall, my experience with Trust Build Windows and Doors was exceptional. From their unbeatable prices to their attention to detail and impeccable installation process, they have set a standard of excellence that few can match. I wholeheartedly recommend Trust Build to anyone in need of window and door solutions. They truly deliver on their promise of quality, affordability, and outstanding service.Trust Build Windows and Doors
Date: 24/04/2024
Dear **** We are incredibly grateful for your detailed and glowing review. It's heartening to hear that your experience with **Trust Build Windows and Doors** was nothing short of **exceptional**. Your satisfaction with our **competitive pricing**, **quality products**, and **professional service** is exactly what we strive for.
Your commendation of our sales team's **attention to detail** and the **efficiency** of our installation crew is greatly appreciated. We take pride in our team's ability to provide a **clean**, **timely**, and **expert service** that respects your home and your time.
Thank you for recommending us and for acknowledging our commitment to **quality, affordability**, and **outstanding service**. We look forward to the opportunity to serve you again!
Warm regards,
The Trust Build Windows and Doors TeamReview fromMoledina V
Date: 06/12/2023
5 starsThe salesperson Sergio was very professional and the installation team was efficient nad thorough on the workmanship and customer serviceTrust Build Windows and Doors
Date: 24/04/2024
Dear ********** *********,
Thank you for taking the time to leave us such a wonderful review. We're delighted to hear that **Sergio** provided you with **professional service** and that our installation team's **efficiency** and **thorough workmanship** met your expectations. Customer satisfaction is our top priority, and it's rewarding to know we've achieved this with you.
We pride ourselves on delivering excellent customer service and we're glad that you experienced this firsthand. Your feedback is invaluable to us and we look forward to continuing to serve you with the same level of dedication and excellence.
Warm regards,
The Customer Service TeamReview fromDarryl H
Date: 13/11/2023
5 starsFrom the onset of our project to the final installation, Trust Build Windows demonstrated exceptional professionalism and craftsmanship. The journey began with a comprehensive consultation where our needs and preferences were meticulously understood. Their representative, Iliya, was more than just a point of contact; he was a true ambassador of the company's exemplary customer service ethos.
Iliya guided us through every step with patience and expertise, ensuring that our choices in design and materials were perfectly aligned with our vision. His attention to detail and commitment to our satisfaction was evident in every interaction. The installation process was seamless, carried out by skilled technicians who were both efficient and respectful of our space.
The end result was nothing short of remarkable. The quality of the windows, coupled with the precision of their installation, has transformed our home both aesthetically and functionally. Trust Build Windows has not only met but exceeded our expectations.
Their commitment to excellence was apparent from start to finish, making the entire experience hassle-free and enjoyable. Iliya, as a representative of Trust Build Windows, has set a high bar for customer service, and it is this level of service that makes me confidently recommend them to others.Trust Build Windows and Doors
Date: 15/11/2023
Dear ******,
Thank you for taking the time to share your exceptional experience with Trust Build Windows. We are thrilled to read your detailed account of our journey together, from the initial consultation to the final installation.
We're delighted that Iliya, our representative, was able to exemplify our commitment to exemplary customer service. It's wonderful to hear that he guided you through the process with patience and expertise, ensuring that your design and material choices aligned perfectly with your vision.
Our installation team takes great pride in their work, and we're pleased to know that their efficiency and respect for your space contributed to a seamless process. Knowing that the end result has transformed your home both aesthetically and functionally is incredibly rewarding.
Your recommendation means a lot to us, and we are grateful for the opportunity to exceed your expectations. Should you have any future needs or if there's anything else we can assist you with, please don't hesitate to reach out.
Warm regards,
The Trust Build Windows TeamReview fromZeynep K
Date: 29/10/2023
5 starsMy experience with Trust Build windows and doors has been absolutely fantastic from the first call from Alex , first visit from Sergio up to installation of my new windows and doors. I used Trust Build to replace my 3 windows, bay window, main door and patio door and I will definitely use them for my remaining windows.Trust Build Windows and Doors
Date: 15/11/2023
Dear ******,
Thank you for sharing your wonderful experience with Trust Build Windows and Doors! We're delighted to hear that from the initial call with Alex to the visits from Sergio and the flawless installation of your new windows and doors, your journey with us has been fantastic.
We greatly appreciate your trust in us for the replacement of your windows, bay window, main door, and patio door. It's fantastic to know that you're planning to continue using our services for your remaining windows.
If you ever need further assistance or have more windows to replace, we'll be here to provide the same level of exceptional service. Thank you for choosing Trust Build!
Best regards,
The Trust Build Windows and Doors Team
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.