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          Find a Location

          Miele Canada has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Miele Canada

              161 Four Valley Dr Concord, ON L4K 4V8

            • Miele Canada

              55G East Beaver creek Road Richmond Hill, ON L4B 1E5

            • Miele Limited

              69 Smithe St Vancouver, BC V6B 1C3

            Business ProfileMiele Canada

            Major Appliance Dealers
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            161 Four Valley Dr

            Concord, ON L4K 4V8

            Get Directions
            Visit Website
            (866) 758-0462

            Customer Reviews

            1.15/5

            Average of 80 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            38 complaints closed in last 3 years

            10 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 36

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Miele Canada has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Miele Canada

                161 Four Valley Dr Concord, ON L4K 4V8

              • Miele Canada

                55G East Beaver creek Road Richmond Hill, ON L4B 1E5

              • Miele Limited

                69 Smithe St Vancouver, BC V6B 1C3

              Headquarters
              161 Four Valley Dr, Concord, ON L4K 4V8
              BBB File Opened:
              30/7/2008
              Years in Business:
              36
              Business Started:
              1/1/1988
              Alternate Business Name
              • Miele Limited
              Contact Information

              Principal

              • Stacey Urracio, Supervisor

              Customer Contact

              • Stacey Urracio, Supervisor
              Read More Business Details and See Alerts

              Customer Complaints

              38 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              21/02/2024

              Complaint Type:
              Delivery Issues
              Status:
              Answered
              Delivery guys damaged our front door sill while delivering our new stove because they didnt want to use the protective moving blankets. Told us to sign the delivery document without telling us we were signing off on any damages as well. They told us it was just acknowledgement of the delivery itself. I filed a formal complaint with the office who passed the information on to the office of the president who said their delivery team didnt do anything wrong. We have 2 contractors onsite who witnessed the incompetence of the delivery. Their own installer said it wasnt delivered properly given the way it was left for him. Joseph from the office of the president called to back and said their delivery guys claim that they didnt do anything. I asked him to contact the installer and he made no effort. He really didnt care to listen nor did he care to follow up with the necessary parties involved. We were mislead right from the start and were told we were signing a delivery agreement and not an agreement stating any damages were done. **** ********* ****** ** *** ** * ***** ** **** ********
              Read More
              Read 37 More Complaints

              Customer Reviews

              80 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Abdel wahhab K

              03/04/2024

              ************** *** *** ************ I bought a vacuum on March 28th ago and reached out today April 3ed for an update. Unfortunately, I was informed that it won't be available until May. When I attempted to cancel, I was informed that it would take 2-3 weeks to process the refund. The person who answered my first call placed me on hold for 15 minutes while checking the order status and hanged up after.

              Miele Canada Response

              11/04/2024

              Thank you for contacting Miele Canada.  We will be reaching out to the customer shortly.

              Thank You
              Miele Canada
              Read 79 More Customer Reviews

              Local BBB

              BBB Serving Central Ontario

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

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