6 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from David C
5 stars06/02/2024
I had an amazing experience working with Robert B. from Merchant 1 Payments. He was able to significantly reduce my credit card processing fees and also provided me with the ******* smart terminal that saved me thousands in comparison to using other POS systems. We were in desperate need of a cash register system. With the help and guidance of Robert, he steered me to the ******* which saved our fundraiser. We found out that it is great for cataloguing products and services being used as on on-site cash register system. With the built in "tip" process, we improved the amount of donations we received from our customers by 50%. I highly recommend speaking to Robert if you need any assistance with your credit card processing. Thank you Robert for making our life so much easier with your recommendations and assistance.Review from Cassandra G
5 stars23/06/2023
I recently set up my business with Jayden at Merchant 1. He is always readily available, happy to help and offers some of the best service I have seen. I will definitely be doing more business with Merchant 1 in the future. ** *** *** ******* *** * ******** ******** ** **** ** ******* *******Review from Blair O
5 stars26/05/2023
I've been very happy with Jayden at Merchant 1. He was patient with me when we first began to speak about the service even though I very often delayed it to work on other things. We just finished a very long call about a very small thing but he wasn't pushy or dismissive. I'm confident that I have a good system that is not only reducing my procoessing costs but also administrative time.Review from Paige S
5 stars13/03/2023
Jayden has recently set up my small business with Merchant 1 and I am very happy with the service so far. Quick and easy to get a hold of, always checking in to see how we are doing and a pleasure to work with. We have had zero issues with our set up and new machine. ***** ****** ********* ** ****** ** *** ******** ********* they take the time to listen and understand who we are. Currently using Merchant 1 in my retail storefront but looking forward to working with them for new my ecommerce site as well!Review from Nicole X
5 stars06/10/2022
It is always a pleasure to deal with Rob and Merchant 1. Rob provides efficient customer services responding to questions quickly and follows up when required. The system is user friendly and easy to navigate. Training new staff members on the process is seamless.Review from Regan T
5 stars13/06/2022
1) I'm very pleased with the service that I've received from Merchant 1. Robert B was my advisor. He helped me transition from a different merchant services provider to Merchant 1 and made that transition as easy as possible. Once the changeover took place, he was available to answer any questions I had. And he followed up with me at the 1-year mark to make sure that everything was working well and to see if they could improve any aspect of their service. 2) I am also pleased with the actual day in, day out terminal and transactional service. The system works quickly and efficiently with no issues for our clients using the terminal. We've had one connectivity issue over the past year where the terminal stopped working (which may have been due to a reset of our server), but a quick call resolved the issue for us. All in all, we are very happy with Merchant 1.
Customer Review Rating
Average of 6 Customer Reviews
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