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Business Profile

Health and Wellness

Activation Products

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Health and Wellness.

Complaints

This profile includes complaints for Activation Products's headquarters and its corporate-owned locations. To view all corporate locations, see

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Activation Products has 2 locations, listed below.

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    Customer Complaints Summary

    • 5 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:30/12/2024

      Type:Service or Repair Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My account has been suspended since and I don't know why, but I have a PS5 and I don't have a hack or use cheats. Please help me. Thank you as soon as possible.
    • Initial Complaint

      Date:21/12/2024

      Type:Delivery Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Product ordered on or about Dec 3 2024 and received by buyer shortly thereafter (see products order date pdf attached). The product was returned and received by merchant on or about Dec 17th, 2024, well within the 60 day return policy. Merchant claims product was open and used. Purchaser claims product box was not sealed when sent; bottled product received was unopened, never used. Due to poor packing by seller, small amount of packing foam was added back into the opened box to keep the two bottles inside from breaking. Merchant has refused to honor the refund policy stating that product was opened and used. (see correspondence attached). I (purchaser) believe this is fraud; just a deliberate attempt to avoid paying the refund.
    • Initial Complaint

      Date:17/12/2023

      Type:Sales and Advertising Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Business is owned by a lying cowardly thief. He intentionally sold a contaminated product to thousands of consumers in 2018
    • Initial Complaint

      Date:13/08/2023

      Type:Product Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      it is to say the least, frustrating as a member of COD community to have any resolve to cases that are made as "bans" with no clear guidelines. or clear talks from the support team. not to mention the heaps and hoops that you need to do just to a get a word from them. if you got any at all. now that my tantrum is out of the way. I'm dissatisfied with the product MW2 the game, and the warzone. I've been falsely banned multiple times. running the same software and hardware I've always used and approved by their other games. and other games in general. I have lost my progression in game and all the things in it. and now on my new accounts I've been falsely shadowbanned which means they put me against hackers? with no way of resolving that or getting a word from them. and the moment anyone sends reports due to their lack of manpower and poor anti cheat system everyone is flagged? -losing my progression and lots of ingame items -poor support from their end and in some cases they don't have an answer for a specific problems -unable to receive emails from them due to some unknown problem from their end. which locks me from verifying a specific account. - all these problems are common problems within the community that even go as far as hitting small streamers and influencers who are just good at the game. while some of the big ones can blatantly use some of those exploits or hacks
    • Initial Complaint

      Date:18/06/2023

      Type:Service or Repair Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Just got my account Back form not playing for almost 2 weeks date of new shadow Ban is 2023-06-18 at 1:18am played 3 games and got kicked out of the match now i cant que or play the game i just spent money on the game also. This has Been going on for the past month now i have no idea why now after all the years i have played this game and they treat me like this really makes me understand why they do this to people like me. My activation in game name is ********** so they can have a look thank you

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