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Business Profile

Vehicle Wraps

Signlabs

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vehicle Wraps.

Complaints

This profile includes complaints for Signlabs's headquarters and its corporate-owned locations. To view all corporate locations, see

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Signlabs has 2 locations, listed below.

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    • Signlabs

      1021 Laviolette Street Clarence Rockland, ON K4K 1B8

    • Signlabs

      1857 Arrowgrass Way Orleans, ON K4A 0H9

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/10/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      1750 cash given on July 14th.
      No invoice or receipt given.
      This person was recommended by a friend, so I trusted him. I was wrong and learned an expensive lesson.
      This business was to do a car wrap for me. To his own admission he spent the cash I gave him ( deposit ) on something else. He told the friend that recommended him. He also kept changing his story about the wrap being orderd. Being back ordered. It's on the way. It's coming direct from the supplier. Yet dragged on for 2 months. Things got heated when I questioned what was happening. Then I find out he has no place to do it. Arguing got heated. I was no longer comfortable with him doing the wrap. I said we need to work this out, talk and wipe the slate clean. He never responded to that. Just kept saying he woukd do it that weekend. Then said I canceled. Said he depended on the job to feed his kids. Lost his day job. Has 20 dollars to his name. None of that is the business of the customer. It doesn't have anything to do with the commitment of the job. He's refused to give my cash back. Or at the very least, the wrap roll purchased. Nothing is out of his pocket. He got 1750 from me. Now I'm out that money, and the wrap. As far as I'm concerned, he stole from me. Misled me. When I told him that he threatened to come to my house and have me say it to his face. And it was very threatening in his tone. All I wanted was my money or the wrap. His words " you're not getting a damn thing "

    Signlabs is NOT a BBB Accredited Business.

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