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Find a Location

417 Auto Sales has 1 locations, listed below.

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    Business Profilefor417 Auto Sales

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 20/11/2023

    Years in Business: 5

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    417 Auto Sales is a pre-owned car dealership based in Ottawa, Ontario. 417 Auto Sales specializes in used cars.

    Products & Services

    Used Auto Sales

    Tire Sales

    Muffler & Exhaust Parts

    Business Details

    Location of This Business
    164 Cardevco Road, Carp, ON K0A 1L0
    BBB File Opened:
    19/5/2021
    Years in Business:
    5
    Business Started:
    3/9/2018
    Business Incorporated:
    3/9/2018
    Accredited Since:
    20/11/2023
    Type of Entity:
    Corporation
    Number of Employees:
    2
    Alternate Business Name
    • 2244434 Ontario Inc
    Business Management
    • Neil Chadha, President
    • Jaspreet Chadha, Partner
    Contact Information

    Principal

    • Neil Chadha, President

    Customer Contact

    • Neil Chadha, President
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/04/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    the transaction happened march 17th at around 5 pm. I paid 10600 dollars plus tax. the advertisement said that the car came with a list of things the car had like a sunroof,power windows, ac and a bunch of other things and upon seeing the car i noticed the car sunroof wasnt working i came to a agreement after arguing with him about it. i said you advertisedd it with a sunroof and said he would not fix it cause it cost too much and he didnt have too he only had to do the saftey. He then took money off for the car that i can accept this mistakeand i agreed. I then tried the ac and it was winter when i bought the car so i thought it was ok when i tested it and after three weeks (i have only owned the car for three weeks) the weather got warm and i turned on the ac and it didnt work. i was then told that there is nothing he can do but top up the freon because it was winter and they didnt test the ac before selling me the car and but no where in the add did it say as is, it only said it came with all these things like ac , sunroof,bluetooth,power windows and all that plus a saftey, and that he didnt have to do that he only will cover the saftey even though it was advertised with ac. He then told me that he advertised it that way because it has ac and a sunroof and didnt have to specify if it was working or not and that he is doing me a favor by even offering me anything. i then told him he can't do that and he said there's nothing you can do ill get my mechanic to top off the freon but if its anything else its too bad. i then said i will call my lawyer to see if there is anything illegal about what he did. he then said go ahead theres nothing you can do and that im lucky he was working with me. i never got a date or number to even top up the freon. pls help out with this i am very uncomfortable dealing with him as he gets rude and starts raising his voice and belittling everthing i say.
    Read More

    Customer Reviews

    5 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nick F

    5 stars

    23/03/2024

    My wife and I have had the privilege to do business with **** and his family over the past several years. Our experience has always been very positive from the very first car we purchased at 417 auto sales. **** is very fair and flexible when it comes to meeting the needs of there customers. Recently we upgraded with **** and shortly after we had a minor issue. **** came to our aid helping to cover some of the costs and having the issue dealt with in a timely manner. These are attributes you will not find at any large dealership. **** has a good attention to detail when bringing in new inventory and there is always a great variety that will appeal to different people. If youre looking for a good quality pre owned vehicle, I highly recommend checking out 417 auto sales. **** and his wife are great people that will make your buying experience the best way possible.

    417 Auto Sales Response

    25/03/2024

    Thank you so much ************ for trusting us again. We appreciate your business and are grateful to have you guys as our clients for years now. We at 417 Auto Sales wish you all the best on your beautiful ride and would love to serve you again in the future. Cheers!!

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