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Business Profile

Online Shopping

Dartsupply

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:15/04/2024

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Order was placed and payment was completed on **********.
    No update was provided on shipping, business was contacted several times, no response.
    Upon investigation, several individual have noted same issue, payment with no reception of
    product.

    **** *************** ******* ** ** * ***** ****** ****** ** **** **** *****

  • Initial Complaint

    Date:03/04/2024

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of transaction: March 16, 2024 Total Amount: ***** Items ordered: Flights for Darts Merchant billed my credit card however my order was never shipped. I have tried to contact the merchant numerous times and have had no response. They don't seem to have a phone number for contact, only email. I have recently found on their ******** other people who have ordered items with the same issue...not getting their merchandise. This business should be shut down so others do not fall into the same trap.

  • Initial Complaint

    Date:03/04/2024

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Placed an order 3 weeks ago. No shipping confirmation provided. No product received. Have reached out numerous times to the email address provided by the company with no response. Unfortunately I saw all the terrible reviews after I placed my order.

  • Initial Complaint

    Date:10/12/2023

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Submitted an order back on November 22, 2023 and cost of order was taken immediately. I was advised by the confirmation order that it was getting ready to be shipping and I would be notified, but I have never received an email regarding this. Have tried reaching out to the company, but have not been able to contact anyone.

  • Initial Complaint

    Date:26/05/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Placed online order for item. Order was cancelled by vendor. Order was NOT refunded. Cannot contact vendor. Vendor not responding to calls, texts and emails.

Dartsupply is NOT a BBB Accredited Business.

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