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Business Profile

Car Rust Proofing

Krown Rust Protection

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Car Rust Proofing.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:26/07/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    took the car to have rust protection and it seems like it was a little fast any fond out after why it was the week after. i just mist getting into big accident. now i had got this car was past the safty .so after the nermiss i took the were ialway go i was told that they wasto .any run it in lets have look' you wil not be drving this car.this is so dangerous the frame had 6 inch in the right in the wheel well.so when i got i phoned the owner.he told that he did not see any hole.you could nt help your self you could not.even blind so this man that was rust proofing the car. this is why he finnish so fast pluss he told the owner i have stop spraying there a big hole in the now .i will go back garage that wouldn't let drive'iask as this been rust provft so yesterday itook the car to the same company different shop no rust protection so how you can see $160for job that wasn't done i wonder if let head office this how save more

    Business Response

    Date: 28/07/2024

    ***********************

    According to the information provided we do not have a customer in our database with this name or address. 

    In order for us to address any resolution we require an Invoice Number, VIN number of the vehicle that was serviced with us, Service Date and Customer Name and contact number. Once verified with the above, we can discuss a resolution further. 

    At this time, there is no customer of our business matching the attached complaint. 

    Thank you

    KROWN Bracebridge 

Krown Rust Protection is NOT a BBB Accredited Business.

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