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Find a Location

Performance Sales & Accessories has 1 locations, listed below.

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    Business ProfileforPerformance Sales & Accessories

    Used Car Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    28 Farnham Rd Belleville East, Belleville, ON K8N 0P1
    BBB File Opened:
    14/12/2001
    Years in Business:
    26
    Business Started:
    11/1/1998
    Business Incorporated:
    11/1/1998
    Number of Employees:
    40
    Alternate Business Name
    • PSA Trucks
    Business Management
    • Anna Albert, Office Manager
    Contact Information

    Customer Contact

    • Anna Albert, Office Manager
    Additional Contact Information

    Fax Numbers

    • (613) 962-8907
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    22/03/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchased a vehicle from ***** ******, it has had nothing but issues since I picked it up. I have just recently brought it back to them for the third time (I live in Smiths Falls, this is a long and expensive trip to make) and they are now trying to tell me they won't honour their agreement to fix it. It was never properly looked over by a mechanic before being sold to me, and the list of things that are wrong with it are as follows: -No sway bar links. This is a huge safety issue. They sold me a lifted truck with a makeshift lift in it and no sway bar links. When I called them to tell them about their mistake, they asked me what kind of lift was in it. They are the one's who put the lift in BEFORE I purchased it and had no record of what lift was in it. -The belt is squealing. (This was addressed as a problem the first 2 times it was taken back, and has still not been fixed) -Exhaust hitting the driveshaft as I drove down the road -The header was missing a bolt causing the manifold to leak -Passenger side tail light did not work due to faulty wiring -Rear cab light wasn't sealed causing water to leak into the cab -Passenger side headlight bezel wasn't clipped in and would not clip in due to broken clips. This was "fixed" the first time the truck went back and the problem resumed shortly after. -Remote start stopped working, has not been fixed. -Finally, my engine light came on Friday, March 17th so I called them and expressed my frustrations. They apologized and ensured me they would take care of everything. I told them I would drop the truck of on Monday and leave it with them for as long as it needed to have things fixed properly as I did not want to have to return again. Saturday morning my truck goes into limp mode. Now, they have my truck and are telling me I need to pay to fix the throttle body as the engine light "was not on when I picked it up", however I believe they are doing shady business and it's easy to clear an engine code and it will take time for it to come back on. From a simple search looking for reviews it seems like other customers and past employees have had similar problems with this dealership and I have already filed a report with OMVIC.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

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