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Find a Location

Carl Cox RV Sales and Service has 1 locations, listed below.

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    Business ProfileforCarl Cox RV Sales and Service

    RV Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers ...They are one of Eastern Ontario's largest RV dealers offering a wide range of quality recreational vehicles. They are family owned and operated dealership that has been in the Belleville area for over 30 years.

    Our mission is to provide quality products and exceptional service to make your RV Experience an enjoyable one. They invite you to come and see for yourself why they are one of Ontario's premier RV dealerships.

    Business Details

    Location of This Business
    4091 D Old Highway #2, Belleville, ON K8N 4Z4
    BBB File Opened:
    6/10/2014
    Years in Business:
    40
    Business Started:
    2/1/1984
    Number of Employees:
    11
    Business Management
    • Mr. Glen Cox, Owner
    • Mr. Jeff Cox
    • Ms. Catharine Cox, Business Manager
    • Ms. Debbie Lucas
    Contact Information

    Principal

    • Mr. Glen Cox, Owner
    • Ms. Catharine Cox, Business Manager

    Customer Contact

    • Ms. Catharine Cox, Business Manager
    Additional Contact Information

    Fax Numbers

    • (613) 966-7560
      Primary Fax

    Phone Numbers

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    22/07/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I purchased a new Rv in 2019 from Carl Cox Rv and took out the 7 yr extended warrantee. The 2nd season my kitchen sink has cracked I called them and ordered a new sink which came in last year in 2021. I have called several times and even drove to Belleville to speak to them and **** is never around or he never calls you back. The one time I did talk to him he said they are to busy to make the repairs call back at a later time. Several months later I am still trying to contact him about this issue. You just get the run around if you call **** is never around and if you go to Belleville which I live in Kingston he is never there so its a complete waste of time and gas. If you talk to the sales people who are Cox's they just say talk to **** so its just a never ending story of back and forth and its now 2022. I have asked to recieve my money back for the extended warranty seeing as they will not honor it but they refuse to do that as well. Hopefully you will be able to help me in this manner and my only other recourse as far as I can see is small claims court unless you have any other ideas. Thank you any help ***** ******
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    Customer Reviews

    0 Customer Reviews

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