Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
My BBB
Better Business Bureau®
For Businesses
Share
Business Profile

Dance Instruction

Elite Danceworks

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dance Instruction.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:16/09/2025

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am the legal stepmother of a child enrolled at Elite Dance Studio. For the past four years, I have requested to be added to the studio’s email list for competitions, events, and other important updates. My husband, ****** ******—the child’s legal father—has also repeatedly requested access, as he is often the parent responsible for the child during extracurricular activities.

    Despite these repeated requests, the studio has either ignored or outright denied them. Most recently, staff explicitly refused to add ****** to the distribution list, preventing him from receiving essential information regarding his child. This refusal is discriminatory, unprofessional, and creates unnecessary barriers to his parental involvement.

    There is a standing court order that grants ****** full access to all information regarding his child. Elite Dance Studio’s refusal to communicate with him is in direct violation of that order. In addition, staff consistently refuse to acknowledge me as the child’s stepmother when I am present at the studio or at events, which further demonstrates bias and exclusionary practices.

    It is our belief that this treatment is influenced by the personal relationship between the studio’s ownership and the child’s biological mother. This favoritism has resulted in unfair and unequal treatment of ****** and myself, undermining both professionalism and compliance with legal obligations.

    We request that corrective action be taken to ensure ****** ****** is immediately granted equal access to all communications and that the discriminatory treatment toward us ceases. As paying clients, we expect fair, professional, and lawful conduct from a business that serves children and families.

Elite Danceworks is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.