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          Find a Location

          West Nova Fuels Limited has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • West Nova Fuels Limited

              73 Faulkland Street PO Box 880 Lunenburg, NS B0J 2C0

            • West Nova Fuels Limited

              909 Park Street Kentville, NS B4N 5H3

            Business ProfileforWest Nova Fuels Limited

            Fuel Oil
            Multi Location Business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Your local Nova Scotia distributor of high-quality home heating oil, propane, commercial fuel, and lubricants.

            Business Details

            This is a multi-location business.

            Find a Location

            West Nova Fuels Limited has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • West Nova Fuels Limited

                73 Faulkland Street PO Box 880 Lunenburg, NS B0J 2C0

              • West Nova Fuels Limited

                909 Park Street Kentville, NS B4N 5H3

              BBB File Opened:
              26/11/1998
              Years in Business:
              37
              Business Started:
              18/3/1987
              Business Incorporated:
              18/3/1987
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • West Nova Propane
              • Total Energy
              • Superline Fuels
              • Discount Fuels
              Business Management
              • Mr. Graham Eisenhauer, Vice President
              • Mr. Scott Brown, General Manager
              Contact Information

              Principal

              • Mr. Graham Eisenhauer, Vice President
              • Mr. Scott Brown, General Manager

              Customer Contact

              • Mr. Scott Brown, General Manager
              Additional Contact Information

              Fax Numbers

              • (902) 634-4409
                Primary Fax

              Phone Numbers

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              15/03/2022

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              In September I emailed the company and asked them to deliver 300 dollars worth of fuel to my oil barrel. When I arrived at the location there was a bill for said amount in my door though the tank appeared empty. I have a picture with the gauge showing empty. I emailed the company. They said oil was delivered maybe the gauge was just stuck. They could send a tech to investigate. I dodnt use the furnace during the fall. I had been working on NB and they few days I was home I never used it. I returned in January and my furnace didn't start. Gauge not stuck. Tank was empty. 3 times I emailed asking for tech to be sent out. Each time there was an excuse why they could not come. The last time they made an appointment with me to come on a certain day, which they broke without even letting me know. I asked a different company to come give oil. They verified the tank was empty before they put any in. When they put oil in the gauge worked fine the furnace worked fine. I am not sure what they original al company did. I'm.not suggesting any criminal intent. Maybe their equipment malfunctioned. Maybe they put it in the wrong tank who knows. All I know is that they took 300 dollars from me without providing the oil. I would like the money returned or oil delivered . Thank you. I will add 3 pictures. One showing the new company which deliver oil into an empty oil barrel, 300 litres. I will also send picture showing gauge on empty. This was after west Nova failed to deliver oil. The other picture will show about a third of a tank of oil which is what the other company delivered just this past month. I had written to west Nova to try to solve the issue. They refused. I said please solve or I will contact the BBB. They chose to have me contact you. If it is not resolved here I will contact my lawyer and see them in small claims court.
              Read More

              Customer Reviews

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              Better Business Bureau Serving the Atlantic Provinces

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