Business ProfileforQuick Save Fuels

I placed an order for $300 worth of furnace oil with clear instructions to deliver it to the specific tank designated for Furnace Oil on my property. Regrettably, despite providing explicit directions, Quick Save Fuel erroneously delivered the oil to the tank allocated for Kerosene. This mistake not only poses a potential risk of damage to my heating systems but also leaves me vulnerable to a shutdown of my furnace due to the incorrect fuel. Upon contacting Quick Save Fuel to rectify this error, their response was deeply unsatisfactory and troubling. Despite their driver acknowledging the note detailing the correct delivery location, Quick Save Fuel declined any responsibility for their mistake. They justified their stance by stating that, as payment was made and delivery completed, they wouldn't take any corrective action. This lack of accountability is utterly unacceptable and neglects their duty to ensure accurate delivery as specified by the customer. As a paying customer who provided accurate delivery instructions, I expected a basic level of service and responsibility to guarantee that the delivery was made to the correct location. Quick Save Fuel's negligence has caused me significant stress and potential financial implications due to the threat of damage to my heating system. Hence, I am seeking the intervention of the Better Business Bureau to assist in resolving this issue. I am requesting compensation for any potential damages caused or an immediate and correct delivery of the furnace oil to the intended tank, as initially specified. If Quick Save Fuel fails to cooperate and provide a satisfactory resolution, I am prepared to explore further legal actions and will not hesitate to inform others about the lack of accountability and unsatisfactory service displayed by Quick Save Fuel. I appreciate your attention to this matter and earnestly hope for your assistance in resolving this dispute. Sincerely,