Business ProfileforCity Mazda

- On June 30, 2023, I bought a car, **** Q7, 2014, from City Mazda in Halifax, they had bought it in April 2023. I asked them for the most updated, recent Carfax report, they gave me a Carfax report, with date June 30, 2023, on the upper left corner, which is my purchase date, and report date Apr 12, 2023, as it is the most recent, updated one. I trusted them, as a certified dealer. They bought the car in Apr 2023, and it had been with them for the entire period till I bought it on June 30, 2023. And the report was printed by City Mazda on June 30, 2023. While driving the car home, once got out of City Mazda, I realized that the A/C doesn’t work, I called them to inform, the person who answered the call said “********* **********, Business Manager, and the salesperson already left”, sent them an email to inform. Later, after a long discussion and argument, they charged it, which in almost 10 days did not work again. Early Aug the car did not work, I tried to reach out to ********* *********, called them multiple times, couldn’t talk to her, I went to the showroom, also couldn’t talk to her, the receptionist talked to her then said “********* is busy, has multiple appointments with customers, and can’t talk to you”, I told the receptionist that I needed 1 minute, she talked to Cassandra, then said “no, she has no time”, I was able to talk to the financial manager for less than a minute, asked him how to use the insurance. On Aug 25th, the car was towed to **** dealer, to be fixed, while following up with Audi, I released that the car had service done in May 2023 at Harrington’s, which means work was done by City Mazda for the car while they owned it, and they needed to hide this info, and gave me misleading Carfax report. (Attached 1st and last page of Carfax report given by City Mazda). I want to return the car to them and get my money back, as if I knew about the work done in May, I would not buy it.