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Find a Location

Spyder Design Build Inc has 1 locations, listed below.

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    Business ProfileforSpyder Design Build Inc

    Design Contractor

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Design and Build, Construction and Real Estate Development

    Business Details

    Location of This Business
    Halifax, NS B3K2B8
    BBB File Opened:
    27/4/2022
    Years in Business:
    3
    Business Started:
    16/2/2021
    Business Incorporated:
    22/3/2021
    Business Management
    • Mr. John Wills, President
    Contact Information

    Principal

    • Mr. John Wills, President

    Customer Contact

    • Mr. John Wills, President
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    16/03/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Unanswered
    I hired Spyder/**** ***** in Nov 2021 to renovate my basement. He quoted $80,000, but didn't put it in writing. The work started the last week in Mar 2022 and I was told would be finished by August 2022. The work required excavation and a new slab to be poured to start. At this time, **** said that the price had gone up, but gave the impression that the total would be $100,000. Prior to this work being done, I was provided drawings that were to be submitted with the HRM permit (for which I paid - photography, drawings, and permit application fee). On May 24, 2022, I met with **** to discuss the quote where this was now up to $130,000 because there needed to be extra drilling in the basement due to rock. On May 27th, i confirmed an option to dig down a portion of this. This work proceeded to Sept 2022 and it was on November 8 that I received an invoice for the digging that was an additional $21,000. I met with **** on Nov 11, 2022 and he admitted that he was not clear that there was extra work and did not include this in the quote he supplied me; and that the invoice was incorrect as I was billed for work that wasn't done. I did pay this but made it clear I would have not proceeded had I known about this extra cost. I have this meeting fully documented. From this meeting, I was given the impression that the work would proceed quickly now, however it is still not complete; from a documented meeting in Jan 2023, he said it would be finished in Mar 2023. On Feb 27 2023 I received a $50,000 bill and when I asked for details on this, **** texted to tell me it was "too much work." He then said he was stopping work but booked a pre-drywall inspection on Mar 2; this failed because **** hasn't finished the work. He also provided me with an invoice for the HVAC, however this too was incorrect and he charged me $3000 over. I'm not confident the billing is accurate or the project will not pass inspection. I may not be able to apply for provincial rebates due to delays.

    Customer Reviews

    0 Customer Reviews

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    Better Business Bureau Serving the Atlantic Provinces

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