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Business Profile

Bakery

LilyCakes

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Bakery.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromBrittany N

    Date: 05/11/2024

    1 star
    I had her booked for my wedding. Having anxiety about the cake after seeing the cake she delivered another bride and others terrible experience with her, i canceled my cake 3 weeks before my wedding. I said that i understood the deposit would be nonrefundable but the final payment i made for the cake I would like to be refunded. She refused to refund me. Stated it was because she would not be able to fill my date (even though i canceled 3 weeks earlier). She only offered to refund the money if i allowed her to still make my wedding cake. I declined because i didnt have faith that she could make my cake the way I wanted it. She has kept my payment to this day
  • Review fromDodi P

    Date: 08/07/2024

    1 star
    Do not buy from **** ***** (****** *****). I ordered a cake for my wedding in 2023. The cake I ordered was beautiful and the cake I received looked like a 2 yr old put it together, needles to say I did not get what I ordered. She was late delivering the cake showed up 2 hrs into our reception. No one seen the cake as it was being hidden behind some boxes, my guest heard her say there was a mishap with the cake. Next thing we knew she had disappeared. When i finally seen what was delivered i was so mad as this was my wedding day i order something beautiful and got a mess in return. The cake was falling backwards,had more holes in it and was so dry noone ate it. We ended up throwing the cake in the garbage. I did contact Rhonda Keefe by facebook messenger the day after the wedding and she blocked me. Please do not buy from this lady. If I could leave her zero reviews I would

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