Business ProfileforWacky's Floor Design Centre

BBB DW model:DD24DCTB9N (@ $1929 PLUS TAX) ? To whom it may concern: ? I am writing because the dishwasher that we bought does not function. I would like to return it for a full refund. We live in Canada. - January 22nd, 2022 This dishwasher is ordered - April 25th, 2022  We received it  -April 29/22 we emailed ******* to say the DW had been installed and working great. -This did not last long. On and off the cycle would go on and on, then at the end of cycle it would revert to the beginning of a new cycle with an error message. -November. 23rd, 2022 - called  customer care directly to company head office  (1 888 936-7872)  -November. 23rd, 2022 - Received authorization for service -Case # 05021424- date: . -Elite Appliance, Toronto, was contacted by company to service (ph 416-848 0670) -I phoned this company(Elite Appliance) when I hadn’t heard, for about 6 weeks, now many months without the dishwasher working, as it gave us issues from the beginning and we gave up on using it.?-I was informed that the work order had been rejected back to the head office because they are in Toronto and I am in Nova Scotia.  -I received an authorization for service from our regional rep: Scott L. Also spoke with *******. -January  6/23 I emailed ******* ***** , our saleslady at the store, informing her of our intentions to return our dishwasher to the store. (902) 461-2922 as I got nowhere with service. [email protected] -informed that the company would not take it unless they serviced it 3 times. ? ….I believe I have done everything I could to give this company time to sort this out. I expressed my concern to Head office that my warranty would be running out and was assured (on a phone call) that given our correspondence, the warranty would be honoured. I need/want the dishwasher to work or get it out of my kitchen ASAP.? Thank you so much for any assistance you can provide me.? ***** Ross I have a complete list of efforts to reach out with most of the dates noted ?