Business ProfileforDoctor Solar

We contacted Appollo Renewables Inc. Dr. Solar / Scotia Way early in the spring and started the process to have them quote a solar panel system for our home. After discussions and a site inspection by ***** ******** (Dr. Solar), they issued a deposit invoice for $16890.50 on June 3, 2022. We paid that within the week as they were rushing us to have the roof replaced with another contractor before they could install later that month. From that point things got slower on their part. They kept pushing possible installation dates for a variety of reasons, none of which we could confirm as legitimate. Then ***** called and said they were coming to deliver the hardware and then the installation would be done in a matter of days. That was less than a week before Fiona hit our shores. Then we tried to be understanding for a week or two but after October and basically all of November went by we messaged that we would like to cancel the contract and get out deposit back. ***** was quick to respond saying that he understood and would get our deposit back in short order. However, we have again given them time and tried to be understanding as he messaged saying that they were then waiting on some accounts receivables to come in and we would have it by the end of last week. Still nothing and they have not responded to any messages or phone calls since Nov 25. Any help you can offer to fix this situation is greatly appreciated.