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Find a Location

Island Furniture Association has 1 locations, listed below.

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    Business ProfileforIsland Furniture Association

    Furniture Stores

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    428 Empire Avenue, St. John's, NL A1E 1W7
    BBB File Opened:
    1/10/1980
    Years in Business:
    45
    Business Started:
    1/1/1979
    Business Incorporated:
    15/2/1979
    Type of Entity:
    Corporation
    Alternate Business Name
    • Island Furniture
    Business Management
    • Mr. Boyd Hiscock, President
    • Ms. Michelle Penny, Manager/Controller
    • Mr. Jerry Senior, Chief Operating Officer
    Contact Information

    Principal

    • Mr. Boyd Hiscock, President
    • Mr. Jerry Senior, Chief Operating Officer

    Customer Contact

    • Ms. Michelle Penny, Manager/Controller
    Additional Contact Information

    Fax Numbers

    • (709) 579-9904
      Primary Fax

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Elizabeth L

    2 stars

    23/09/2022

    The company weren,t accommodating to my request to return a mattress that was too firm.There was such a difference between the mattress delivered and the one trialled in the showroom that we questioned if it was the same brand.After submitting pictures we were informed that it was the same. In any case the mattress hasn't,t been slept on.All tags areattached. I,m not asking for a refund just an exchange.However that is notpolicy. Interesting that two other furniture stores in the city allow the customer to trial a mattress fronm21to90 days and exchange if necessary. Disappointed for sure especially since the policy was never discussed with us

    Island Furniture Association Response

    26/09/2022

    Unfortunately, it is Island Furniture's Policy not to return mattresses or box spring's once they have been unpackaged, this is to ensure that new product is being delivered to all our customers.

    Local BBB

    Better Business Bureau Serving the Atlantic Provinces

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