Business ProfileforWestern Petroleum

6/27/23. We were charged a delivery charged off $90.00 +13.50 HST total $103.50 plus interest since that. So far I haven’t paid this fee because I feel it was unjustly charged to us. I’m hoping you can look into this matter & have the fee retracted. The reason I was told we were charged this fee was because the fuel wasn’t low enough in the tank. The gauge was showing it was around 3/4 full so I decided to top it up because the fed. Gov. was adding more taxes on the few July 1. We are seniors with just the basic income, it’s a lot easier to keep ones fuel topped up then wait until it’s down low. You have to try to save where you can in order to survive. I’ve called the company & was told they’re not going to retracted it. We were never notified off the change the company was making or had made. I was shocked to see the fee that was added to my bill. If we had been notified by email phone etc. we wouldn’t have never gotten fuel that day. I don’t owe them any money always paid my bill there for years. I’ve also asked around family & friends no one knew off this change. Our *** was contacted was told because it’s a private business they couldn’t do anything about it. I was giving the BBB phone no. but couldn’t get any answer on the phone. Looking forward for an answer soon. Thank you in advance. ******* * **** *******