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Find a Location

Rallye Motors Hyundai has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforRallye Motors Hyundai

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 26/8/2015

    Years in Business: 32

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    199 Carson Drive, Moncton, NB E1C 0K4
    BBB File Opened:
    26/8/2015
    Years in Business:
    32
    Business Started:
    12/3/1992
    Business Incorporated:
    12/3/1992
    Accredited Since:
    26/8/2015
    Type of Entity:
    Corporation
    Business Management
    • Mr. Mike Raby, Director of Sales
    Contact Information

    Principal

    • Mr. Mike Raby, Director of Sales

    Customer Contact

    • Mr. Mike Raby, Director of Sales
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    10 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/12/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    Unfortunately, my wife and I were deceived by the ***********, ****** ******* specialist, ******** and ***** manager *****. My wife and I specifically told the salesperson, ****** that we didn't want any bells and whistles or extra coverage on the vehicle at the very. He never mentioned a $2999.00 Package Protection during his sales pitch.We were never verbally informed by all parties about a protection package of $2999.00. ******** went over the conditional sales contract with me and my wife. My wife and I assumed that the $26,755.50 (no mention in writing of a Protection Package) was the cost of the vehicle with taxes. Afterwards ******** asked me to sign the Purchase Agreement but didn't went over each item in the Purchase Agreement with us. I assumed that the information on the Purchase Agreement was all the same as the conditional sales contract (Protection Package is written in the Purchase Agreement but not mentioned by ********) . I trusted her word when she asked me to sign my name on the Purchase Agreement without going through each item. I acknowledge that I should have gone over the details of the Purchase Agreement and unfortunately blindly trusting ********. We only noticed the fine details of the Purchase Agreement a few days after we bought the car. My wife and and I are extremely disappointed and frustrated with the team at Rallye Motors Hyundai Moncton for this deception. On August 11th, 2023, I went to the dealership and spoke with sales manager ***** along with the ****** and ******** about our experience with ****** and ******* regarding the above mentioned issue. ***** said he could offer $1000 compensation for our ordeal for which I refused as I feel it is not enough. He said that he would get in touch with **** Hyslop, ******** of finance if above $1000. In the afternoon of August 11 2023, **** ****** ******** of finance. He stated that I signed the contract and there was nothing he could do about it. ****** *****.y
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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nancy S

    1 star

    25/05/2023

    i bought a hyundai kona 2021 for the first time i go for financing i have not had th a good experience from the start. i call for help and even in 2023 i have no good service First I did not receive the right vehicle I have two different serial numbers on the contract, I asked for the extended warranty and I never received it I keep sending e-mails and talking with people and never help me since winter 2022 I have a problem whit my jeep . I am 3 hours away from there which cause problems because my jeep does not go there I need a road service but it only pays for 125 km. I pay for a defective jeep that I cannot even go to my work with

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