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Find a Location

Travelodge Suites by Wyndham has 1 locations, listed below.

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    Business ProfileforTravelodge Suites by Wyndham

    Hotels

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2475 Mountain Road, Moncton, NB E1G 2J5, Moncton, NB E1G 2J5
    BBB File Opened:
    1/10/2021
    Business Management
    • Business Owner
    Contact Information

    Principal

    • Business Owner

    Customer Contact

    • Business Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Traveling soon? Be careful when booking a hotel room

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    27/04/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    I planned to travel to NB in Sept 2022. I secured a room at Wyndam Hotels in Moncton, paid on credit card. Two days before expected travel, Hurricane Fiona was announced to hit the Maritime Provinces, NB' PEI and NS. Since I live on PEI and require to travel across 14 kilometer Bridge to NB, I did not want to plan travel due to expected high winds + 120 km of which the said bridge was not open, nor travel advised. I called the hotel directly regarding same and they stated I did not have reservation? Then said there was no cancellation policy. I can forward you all correspondence to/ from hotel as they were very unreasonable in conversations to resolve this transaction as I could not speak to a hotel manager and my credit card company could not resolve on my behalf. Once you respond, I can forward you the emails further to this issue.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    EM D

    1 star

    26/09/2022

    By far, this is the dirtiest hotel we’ve ever stayed in. I mean, shockingly so. Food-covered utensils in the room, someone else’s oral hygiene tool in the armchair, pills and kibble on the carpet and a filthy bathroom. There was some kind of food or insect debris inside the coffee machine. I do not recommend this hotel at all. They acknowledged my concerns and have offered a full refund.

    Local BBB

    Better Business Bureau Serving the Atlantic Provinces

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