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Find a Location

Smart Movers Atlantic has 1 locations, listed below.

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    Business ProfileforSmart Movers Atlantic

    Moving Companies

    At-a-glance

    Customer Reviews

    4.67/5stars

    Average of 15 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Moving and Storage Service

    Products & Services

    moving and storage service

    Business Details

    Location of This Business
    444 Adelard Savoie Blvd, Dieppe, NB E1A 7E6
    BBB File Opened:
    30/6/2003
    Years in Business:
    28
    Business Started:
    21/3/1996
    Business Started Locally:
    21/3/1996
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Smart Moving and Delivery Atlantic
    Business Management
    • Mr. Jeff Smith, Owner/Manager
    Contact Information

    Principal

    • Mr. Jeff Smith, Owner/Manager

    Customer Contact

    • Mr. Jeff Smith, Owner/Manager
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    30/03/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    The date the Smart Movers moved my husband and I to our apartment was March 24, 2023. We are both seniors in our late 60's. We had contacted Smart Movers in February to book March 24 for our move. I talked to **** ***** on the phone to ask for a quote and to ask for a discount, he told me it would cost us $145 an hour. We would be available for an ex-military discount but not a senior's discount. The amount we were charged for the move is $1755.00. The 2 young guys who moved us arrived at 11:10am and finished the job at 11:30pm. Never did we expect to be charged that amount. We were not given an invoice nor a receipt. NO DISCOUNT was given to us either. We are very disappointed in this moving company. **** ***** lied to us by saying we would be getting a discount. We have moved several times due to my husband's postings during his 24 yrs in the military. We have seen many professional movers in those 24 yrs. but these 2 young guys did not meet the criteria of professional movers. Who takes 12 hrs to move a 2 bedrooms, 1 sofa for living room, 4 chairs, 1 dinning room set with 8 chairs, 3 dressers. There was no appliances to move at all. Had about 20 med size boxes. We are beyond disappointed in this moving company. We would like to get our discount that we were told we would get. An invoice and a receipt. We have no records of this company moving us. Are they legitimate?
    Read More

    Customer Reviews

    15 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Erna R

    5 stars

    04/04/2024

    Very, very happy with my granddaughter's move from apartment to storage within Fredericton on Saturday, 30th March, 2024. Excellent service and very friendly people. Will definitely use them to empty storage and move everything to Halifax in August 2024. Erna R.

    Smart Movers Atlantic Response

    05/04/2024

    Thank you Erna , for taking the time to leave a review . It is very much appreciated . God bless and all the best . From management and staff of Smart Movers Atlantic .

    Local BBB

    Better Business Bureau Serving the Atlantic Provinces

    BBB Reports On

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