Business ProfileforHakim Optical

I went for an eye exam. Was told I should never have been prescribed the glasses I have been wearing for over 5 years now - progressive bifocals. I have astigmatism in my right eye. I have had glasses since high school from which I graduated in 1982. I was given a new prescription, telling me that I do not need to wear glasses for everyday use, only for seeing distances. I was given another appointment to have my eyes dilated as was told I have cataracts and she needed to see the extent for a referral to an eye surgeon. I went for this test. Then I was called to pick up my new glasses. I tried them on in the store and told them they are not the right glasses as I could not see clearly through them. Everything was oversized and blurry. The two ladies behind the counter said well that is what the doctor said you needed and told me it would take 2 weeks for my eyes to adjust to the new prescription. This made no sense, since apparently I do not need to wear for everyday use. And never in all my years of wearing glasses have I been told my eyes would need 2 weeks to adjust in order to see through them. It is hard to do my job, working at computer all day long without glasses to read fine print. I made another appointment to discuss this issue. I had to book a day off to do this. Now I am told the doctor is sick and no idea when I will be seen. This is affecting my job, my life, and my income. It would be greatly appreciated to know what I can do about all of this. I have already paid for my glasses which are of no use to me and my eyes are sore from straining to read and do my job.