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Business ProfileforAAR Mortgage Corporation
Additional business information
Complaints received from consumers allege failure to provide follow up support for products or services, and verbal promises were not being honoured. Complainants also expressed poor understanding of the terms and conditions of agreement/contracts before signing, and indicated they may have felt pressured during sales presentation. Poor customer service and unauthorized use of liens were experienced.
At-a-glance
Customer Complaints
2 complaints closed in last 3 years
1 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Business Details
- Location of This Business
- 823 Regent Ave W, Winnipeg, MB R2C 3A7
- BBB File Opened:
- 3/2/2011
- Years in Business:
- 18
- Business Started:
- 15/11/2005
- Business Incorporated:
- 5/11/2015
- Accredited Since:
- 14/12/2011
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Number of Employees:
- 10
- Business Management
- Mr. David Bradley
- Contact Information
Customer Contact
- Mr. David Bradley
- Mr. Salem Musbah, Vice President
- Additional Contact Information
Fax Numbers
- (204) 222-6396Primary Fax
Phone Numbers
- (204) 224-0636Other Phone
Website Addresses
- (204) 222-6396
Customer Complaints
2 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
29/01/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Won't accept consumer proposal. I have a loan with them and AAR Mortgage * *** ********* ***** ********* ***** ***** ** ******** **** ** ******* less than $**** each, been paying for years. I cannot find out how much is actually owing because they will not share this information with me. I have filed consumer proposal, and their response to the trustee, they are not accepting the proposal - These are the exact words via email from my trustee: The purpose of our email today is to advise that a creditor (AAR Mortgage) has voted against your proposal. The creditor has provided a counteroffer for your consideration. They (AAR) would like an increase in your monthly payments to $*** over 60 months for a total proposal of $******* **** * ****! All other creditors (15 of them) have accepted the proposal. The reason I am filing the proposal is because I cannot afford anything, let alone paying ONE creditor $***/mth. **** *** *********** ****** **** **** **** *** **** ************ *** **** ****
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Mike N
26/04/2024
AAR Mortgage Corporation Response
06/05/2024
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