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Business Profile

Amusement Parks

Fun Park Amusement Center

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Robyn B

    Date: 03/12/2022

    Never have a party at the Fun Park. It's exorbitantly expensive And they wanted me to pay $120 extra just for parents to watch their kids eat cake upstairs. Not to jump. Just to participate in 30 minutes of cake and presents. They didn't give us our water that should have been included. When I went to inquire about the water they would only give me 10. They said that the gold package only included 10 bottles when I paid for 15 admissions. They refused to let me pay the 2 hour jump price for the kids 5 and under (50% less) stating that the party price is set regardless of age. But all that means is that they were able to spend a few minutes eating cake upstairs.
    Let’s talk about the “exclusive” upstairs space. It was only reserved for 30 mins. it was a single table with 4 other families all around us. Super busy. Loud. Chaotic. The facility doesn’t have an option to make announcements so I spent 25 minutes trying to find all the children to get upstairs wasting 10 of those 30 minutes meaning we had to rush through cake and presents in 20 mins. Two kids left the upstairs without asking so I missed half the gifts trying to chase after them. I also got asked to leave the jump floor while looking because I didn’t get a wrist band despite being a “supervisor” for the party. So while trying to wrangle kids, you somehow need to do this from a distance because parents also aren’t allowed on the jump floor. There were again, no parents upstairs keeping kiddos in check because, again, I would have needed to pay $30 a parent to just exist in that space.
    Cleaning the table was incl in the price. But they only meant wiping the table. Cleaning the table was my responsibility and somehow needed to include this in the 30 minutes as well.
    I was ready to say forget it at the beginning when they wanted me to pay for parents to watch presents, and get a refund and just go to ********** playplace but of course, the manager wasn’t in on a fully booked Saturday to facilitate this.

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