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Hylet Construction has 1 locations, listed below.

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    Business ProfileforHylet Construction

    Construction

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    14 Rosebrook Trail, Steinbach, MB R5G 0L2
    BBB File Opened:
    31/5/2021
    Years in Business:
    5
    Business Started:
    1/1/2019
    Number of Employees:
    1
    Business Management
    • Mr. Erwin Wallmann, Owner
    Contact Information

    Principal

    • Mr. Erwin Wallmann, Owner

    Customer Contact

    • Mr. Erwin Wallmann, Owner

    Customer Complaints

    1 Customer Complaints

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    Most Recent Customer Complaint

    01/06/2021

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    In March to July 2020 I signed contracts with Hylet Construction for framing, foundation, and electrical services for a new house build. I have hired other trades as well that are not Hylet such as tiler, countertops, plumbing, HVAC, etc. There have been many problems: - Work quality has been characterized ************************** poor, not to industry standards, not workmanlike, **************** - He has not done any significant framing or foundation work on site for 5 weeks now and continues to delay - He has refused many requests to provide a schedule of his work so that I can schedule in other trades. When I asked him why he is not working he told me he doesn't have to tell me why - He has not paid a sub-trades for work he approved, he didn't pay my neighbour for electricity use - There are approximately 27 known deficiencies, some serious and structural, in his work and he refuses to say how or when he will fix them and some he refuses to fix at all - An engineer gave a stamped report indicating the garage grade beam must be completely replaced and Erwin disagrees and said he will not replace it **************************************************************************************************************************** upon review it appears there is no waterproofing other than where the picture was taken, ************** - He has said many things that are not true, such as LVL beams bearing 2" when it was 0" for half and less than an inch for the rest, he said spray foam was done when it wasn't even started, he said a framing inspection was passed when it was not, same for electrical, he said basement slab prep work was being done when there was no work being done, he said steel beams were bearing 3" (code) when they are actually 2 5/8" and the plans called for 4" ***************************************************************************** beam was bearing properly when it wasn't, and hiding parts of the roof truss, ********************************************************************************* - He has asked and received pre-payment for work not done and has still yet to do the work - His communication is poor ********************************* does not address the whole issue - The house is essentially the same as it was back in February 2021 - He refused to provide proof of his insurance - He is acting as prime contractor but he has left the front door wide open and left the site unattended multiple times in a neighbourhood with children who could have come in and fell through into the basement rocks. When I asked him about this he said "so what" ************************************************************************************************************************* - He changed the locks to bar me from accessing my own house - He said all trades must schedule with him to get into the house but then he did not respond to a request for access for my trade. Then his own trade had to break into the garage and jump 8' into the basement to get access to the house to work because he didn't provide them the lockbox number - He continues to say he will do work on specific days but then does not - He has charged unauthorized items to my ********* account for building supplies - He refused to do work the site engineer asked to be done. He refused to provide the name of the company that drilled the garage pile holes so that the engineer could confirm the depth of the piles **************************************************************************************************************************************************************************************************************************************************************************** - He has been seen working on other homes within the past 5 weeks instead of mine so he is clearly able to work but chooses not to To resolve the complaint I expect him to provide a schedule of his work to show he has a plan to remedy all his deficiencies and complete his scope of work in a reasonable time frame. I also want to know how he plans to remedy each deficiency since we have lost faith in his ability to manage and perform competent work, i.e. what he thinks is a workmanlike remedy may not be what the industry would consider workmanlike so we need details so we can all agree what is expected. Pictures/inspection is required prior to covering anything because of his history of incorrect work, to ensure the work is done in a workmanlike manner. ***************************************************************************************** I've been sending him emails, ******************** since April and before, and his responses are unsatisfactory. He has turned building our dream home into a nightmare. I don't know what to do.
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