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Find a Location

Prelude Decks & Fences.com has 1 locations, listed below.

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    Business ProfileforPrelude Decks & Fences.com

    Deck Builder
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 15/5/2013

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    38 Hunter's Close, Headingley, MB R4H 1O1
    BBB File Opened:
    26/4/2013
    Years in Business:
    16
    Business Started:
    1/1/2008
    Date of New Ownership:
    1/4/2017
    Accredited Since:
    15/5/2013
    Number of Employees:
    4
    Alternate Business Name
    • 4882050 Manitoba Ltd.

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    29/09/2021

    Complaint Type:
    Billing Issues
    Status:
    Answered
    Company I dealt with is Prelude Builders 13 Jordanas Run East St. Paul, MB R2E 0N6 Phone: 204 999 5904 Problem: Had a new front porch with 3 steps up installed. The two top steps have a 7" rise. The bottom step has a 9" rise by the house, and a 10 1/2" rise on the other end. The Winnipeg building code ************ says "The Building Code requires stair width to be at least 900 mm (36") and that treads and risers have uniform rise and run in any one flight with riser heights not exceeding 200 mm (8 in.) ....." So, I do not have a uniform rise and several people have stumbled on the last step, including me who is aware of this. I feel it is a definite hazard but short of hanging signage indicating the problem to have people aware, I don't know what to do. ******************************************************************************************* I might add that Luis, the company owner, said that the patio onto which the stairs land, is sloped for drainage .... fine, I can handle a 1 1/2" difference at 10 1/2" end, but the riser height should be equal at 7" by the house. Instead, there is an overall difference is between 2" and 3 1/2", which is incorrect. Thank you for your assistance in this matter. I look forward to hearing from you. Lois
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    Customer Reviews

    0 Customer Reviews

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