Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Property Management

Iris Properties

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Colin W

    Date: 27/04/2025

    We rented a condo ***** ** *** ***** ****** ** *** ***** ********] from Iris Properties, Victoria, for a three month stay starting Jan 6/2025. This has been the worst experience in renting a “fully furnished” condo that we have ever had. When we arrived, the first thing we noticed was there was no top sheet on the bed, so we had to go buy some sheets. There was no dishware suitable for cooking in the oven which we had to purchase, there were no dish towels or dish cloths which we had to purchase. We requested reimbursement from the company and were told they were our responsibility. Later the manager agreed to reimburse us and then refused to do so when we vacated the premises. We spent the better part of two days cleaning the condo on the first two days as it was dirty (stove, oven, floors). The condo was much cleaner when we left than when we arrived and yet they still tried to charge us a $300.00 cleaning fee which they did reverse after fighting with them about this fee. The patio was so dirty you could not walk out on it without shoes. The furniture was worn out and so uncomfortable we had to go out and buy a chair for my wife to sit on as she has a bad back. The vacuum cleaner was a joke (a hand-held that you had to get down on your hands and knees to use). They dropped off a full size one the day before we left. The dryer was so old it finally quit a day or so before we left. It took four cycles to dry a light load. The BBQ was junk (all rusted through).  Bedroom rug was dirty and had lots of hair on it.
    We will never rent another unit from this company especially when they do not follow through on their commitments.

Iris Properties is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.