Business ProfileforDrain Pro Plumbing

I am astonished to receive a bill over 4 months since the very brief and shady encounter with Drain Pro Plumbing and Draining Ltd. (Victoria, BC). This bill is fraudulent, and I reject the invoice, initially received by email on Nov 22, 2023 and billed on July 23, 2023. When I contacted Drain Pro Plumbing and Draining Ltd. (Victoria, BC) to request assistance for my water heater, I was not provided, nor did I consent to, a consultation quote/estimate. Upon arriving at my home and briefly inspecting my water heater, the technician diagnosed the issue as a "dead PC board costing $3000 to replace not including labour". At that time, your technician demanded $400 for his brief consultation efforts - I flatly refused since, again, I was not provided nor did I consent to a consultation quote/estimate. Obviously, your technician promptly left without protest and Drain Pro Plumbing and Draining Ltd. (Victoria, BC) offered nothing other than a fraudulent bill over 4 months later. The manufacturer of my water heater, Rinnai Corporation (Toronto, ON), subsequently confirmed the PC board costs only $492 and was bewildered how I could be charged - please note I am quoting the service of Drain Pro- a "dead PC board costing $3000 to replace not including labour". Please further note I was referred a skilled professional by the manufacturer who found nothing wrong with my PC board and resolved my issue (documented in a full report) for only $288.75. I reject invoice, initially received by email on Nov 22, 2023 and billed on July 23, 2023. I am fully prepared and look forward to protecting my consumer rights.