About
Overview
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 1/4/2010
Years in Business: 48
Products and Services
Photos and Videos
Business Details
- Local BBB:
- BBB, Vancouver Island BC
- BBB File Opened:
- 20/7/2005
- Business Started:
- 1/1/1978
- Business Incorporated:
- 10/5/2010
- Type of Entity:
- Corporation
- Alternate Names:
- Island Hearing Services
- West Coast Hearing Centre Ltd.
- National Hearing Services Inc.
- Business Management:
- Jeremy Baxter, Managing Director
- Sarah Wilson, Director of Operations
- Lola Steel, Executive Assistant to the Managing Director
Additional Contact Information
- Customer Contacts
- Lola Steel, Executive Assistant to the Managing Director
- Fax numbers
- Primary Fax: (250) 383-6664
- Other Fax: (250) 752-2454
- Other Fax: (250) 748-6238
- Other Fax: (250) 477-3629
- Other Fax: (250) 338-7805
- Other Fax: (250) 474-0658
- Other Fax: (250) 248-3888
- Other Fax: (250) 390-1210
- Other Fax: (250) 370-1114
- Other Fax: (250) 754-1342
- Additional Phone Numbers
- Other Phone: (250) 286-1146
- Other Phone: (250) 477-3649
- Other Phone: (250) 656-5520
- Other Phone: (250) 724-0022
- Other Phone: (250) 248-8144
- Other Phone: (250) 245-8140
- Other Phone: (250) 754-9233
- Other Phone: (250) 752-2809
- Other Phone: (250) 474-4643
- Other Phone: (250) 598-2334
- Other Phone: (250) 390-1113
- Other Phone: (250) 413-2130
- Other Phone: (250) 413-2104
- Other Phone: (250) 338-7978
- Other Phone: (250) 953-9979
- Other Phone: (250) 339-6040
- Other Phone: (250) 748-6232
- Other Phone: (604) 485-3028
- Other Phone: (888) 501-2661
- Other Phone: (604) 688-5999
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Program Participation
- BBB Supporter
These agencies support your BBB and its vision of an ethical marketplace, where buyers and sellers trust each other. - Business Categories
- Hearing Assistive Devices, Hearing Tests
Latest Reviews
P B
"I was at this clinic before they changed. They didn't tell me my audiologist was leaving, ghosted me after a year or so, and they have only contacted me once my warranty had expired." ... Read full review
Josh G
"Connect Hearing bought Winnipeg Hearing. I waited 1 month for an appointment for new hearing aids." ... Read full review
ADAM M
"Jan.4 / 2026Problematic pricing / grossly inflated pricing / not honoring contract pricing / totally unreliable hearing aids." ... Read full review
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