Business ProfileforFairfield Petro Canada Service

Dear Fairfield Petro Team, I hope this letter finds you well. I wanted to take a moment to express my sincere gratitude and appreciation for the exceptional service I recently received at your establishment. In an industry often plagued by skepticism and mistrust, your honesty and integrity truly set you apart. I recently brought my BMW 335i to your shop to replace a seal based on your recommendation earlier after a routine oil change. The part was ordered and when it arrived, I brought in the car. The next day, to my pleasant surprise, your team put the car up on the hoist, conducted an inspection and informed me that the seal in fact was not leaking as originally thought, and replacing it was therefore not required. This level of transparency and ethics is a rarity and deserves to be commended. Your honesty not only saved me some money (don’t worry, that BMW is not finished with my wallet yet) but also reinforced my faith in the automotive service industry. It's genuinely refreshing to encounter professionals who prioritize the well-being of their customers over profits. I feel lucky to have found a reliable and trustworthy auto repair shop in our neighborhood of Fairfield. I have been doing business with you for a couple decades now and have recommended your services to others. I will redouble these recommendations at every opportunity to friends, family, and other neighbors. I look forward to continuing our business relationship. Thank you once again Greg, and to your team, Lane, Andrew, and the many others whose names I don’t know for fostering a business with integrity, competence, and exceptional customer service. Warm regards, JP Joly