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Business Profile

Windows

Renewal by Andersen of BC

Reviews

Customer Review Ratings

4.86/5 stars

Average of 108 Customer Reviews

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Review Details

  • Review fromMaureen R

    Date: 10/10/2025

    5 stars
    Awesome experience from first consultation through installation and follow-up! Very knowledgeable professional staff and installers **** and Antem are very skilled craftsmen who took great care with every step. Installation done in a day and extremely high quality product.Highly recommended!

    Renewal by Andersen of BC

    Date: 12/10/2025

    Hi, *******, it's great to hear from you! We strive to provide homeowners with the best all-around experience, and we're so happy you're delighted with the product, the installation, and the service afterward! Thank you for taking time to write and share your experience!
  • Review fromConnie S

    Date: 09/10/2025

    5 stars
    We had ******* and **** put 5 new windows in today. Amazing job! They were so professional, quick, clean and you could tell they are proud of their work. Would love them to come back next time!

    Renewal by Andersen of BC

    Date: 12/10/2025

    Hi ***, thank you for taking the time to leave a review. We are so glad you had an excellent experience - that is what we strive for on every single job. We hope you enjoy that great new view for years to come!
  • Review fromNatalie K

    Date: 08/10/2025

    5 stars
    **** attended our home to measure the windows, confirm what we had discussed with a sales associate a few days prior and discuss any concerns we had. He was extremely professional, personable and helpful. (He fixed an item in our home (for free) that was not related to window installation. Definitely recommend Renewal by Andersen.

    Renewal by Andersen of BC

    Date: 10/10/2025

    We're glad you felt informed and well taken care of *******! Thank you for taking time out of your day to write a review. We appreciate your business!
  • Review fromPat K

    Date: 29/09/2025

    5 stars
    Recently had windows installed by renewal by Andersen and impressed with the process. The installers ***** ***** Slavs and ***** were excellent and a pleasure to have them work on my residence

    Renewal by Andersen of BC

    Date: 09/10/2025

    Hi ***, thank you for taking the time to leave a review. We are so glad you had an excellent experience - that is what we strive for on every single job. We hope you enjoy that great new view for years to come!
  • Review fromLinda B

    Date: 21/07/2025

    5 stars
    ****** and *** attended my home. Both were prompt, lovely to speak with and professional. I have not had my doors and windows installed yet, but we are off to an excellent start.

    Renewal by Andersen of BC

    Date: 25/07/2025

    Hi *****! We're glad you've had an excellent experience so far - that is what we strive for on every singe job. Thank you for leaving feedback and we're excited for you to get your new windows and doors!
  • Review fromKat O

    Date: 17/07/2025

    1 star
    The door to door advertising flyer left at my mums house was very creepy. Implying you have inspected someones windows and doors without their permission? Gross and misleading, especially for more vulnerable populations like seniors, who may have lower eyesight and not be able to recognize that it is an ad, and are already at more risk of being taken advantage of.

    Renewal by Andersen of BC

    Date: 01/08/2025

    Thanks for reaching out to us **** We take customer comments very seriously, and use all feedback - positive and negative - to refine our processes. We apologize for the unwanted mail. Would you please email your mom's contact information to our ************* Team at *********************************** Please know that we need your mom's contact information for us to remove her from our marketing lists, as we need to make sure we are removing the correct mailing address. Please be aware that once we remove her from our mailing lists, she may still receive 1-2 more mailers before all communication ceases, to account for marketing material sent out prior to your request.
  • Review fromAl S.

    Date: 01/06/2025

    1 star
    I have no doubt their products are top of the line. That being said, nobody needs top of the line windows and doors. They are 3 to 4 times the price of their competition. If they would only market to the rich, I would be okay with that. But they don't. They show up in average neighbourhoods and convince people to buy something they don't really need at a price they can't actually afford. They know what they're doing. Shame on them. Do NOT call them if you don't have a Porsche and a Landrover in your driveway.

    Renewal by Andersen of BC

    Date: 13/06/2025

    Hi ****, we want to thank you for taking the time to write a review - your feedback is extremely valuable to us. Windows and patio doors are a big investment, and we understand that everyone's situations are different. We take pride in our windows and patio doors, their 20-year warranty, and our proprietary and exclusive materials which allow our products to stand the test of time. We understand that our products aren't always the best solution for every homeowner. Again, thank you for your feedback.
  • Review fromDennies S

    Date: 13/05/2025

    5 stars
    My wife and I inquired from their booth at a local Home Show in *****************. A few days later, we were visited by *** answering all our questions and showing us the very high quality of the materials. **** also ensured that we understand the entire process including projected timetable. They really dedicated their time explaining everything to us focusing on our needs. We didn't feel rushed or forced, but rather well informed, excited, and no feeling of pressure. They are very professional, kind, customer-focused, and true to their words. Salute to you, guys!

    Renewal by Andersen of BC

    Date: 16/05/2025

    *******, thank you to taking a moment to leave a review. We take pride in providing the best customer experience and were so happy youre delighted with your experience. Well be sure to share your comments with the team!
  • Review fromL. E.

    Date: 12/02/2025

    5 stars
    **** ***** came to measure our windows in ********** and we found him to be very professional and very likable

    Renewal by Andersen of BC

    Date: 15/02/2025

    ****, thank you for taking the time to leave a review. We strive to meet - and exceed - our customers' expectations on every job and we're glad that you had an excellent experience!

    L. E.

    Date: 17/02/2025

    So far everything has been exceptional. Thankyou.
  • Review fromScott C

    Date: 22/01/2025

    5 stars
    Courteous, professional, on time, speedy service and saved me money!

    Renewal by Andersen of BC

    Date: 29/01/2025

    Thank you for taking the time to leave a review. We strive to provide homeowners with the best all-around experience and we're so happy you're delighted!

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