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            Business ProfileAlluster Storage

            Storage

            Contact Information

            170- 422 Richards St.

            Vancouver, BC V6B 2Z4

            Visit Website
            (800) 330-1779

            Customer Reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+
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            Business Details

            Location of This Business
            170- 422 Richards St., Vancouver, BC V6B 2Z4
            BBB File Opened:
            15/9/2015
            Alternate Business Name
            • Alluster Inc.
            Business Management
            • Rob Buchanan, Director
            • Travis Clark, Manager
            Contact Information

            Principal

            • Rob Buchanan, Director

            Customer Contact

            • Rob Buchanan, Director
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            05/01/2022

            Complaint Type:
            Customer Service Issues
            Status:
            Answered
            On Aug 19th, 2021 my agreement started with Alluster storage when they picked up. On the 12th of November 2021, I emailed asking them to return my goods. The total amount charged was $503.43. The agreement was that they will store mu goods, however, they were using my goods, and I had evidence. I contacted them on November 17th asking for help, they did not respond. Then I called and was told that I will receive a call back the next day, I didn't. ***** * ***** * ****** ******. The email I sent is below: **** * **** *** *** ***** **** ** ** ****** *** * *** ************ ** **** *** **** ******* *** ***** ** ****** ** ******** *** ** *** ****** **** **** ** ****** ***** ** ******* *** **** ****** ****** ** ******* *********** ** ***** **** *** ***** *** ********* *** *** **** ******* ** ***** ** ***** ******* *** ******* **** *** *** ***** ****** **** *** **** **** ** *** * **** ******** ******* ******* *** **** ***** ** ***** ***** **** ** *** ******** ** ** ****** ****** ** **** ********* ****** ******* **** **** * **** ** *** ** ******* ***** ***** ******* ******** ***** ******** ****** ****** ********* They charged me for storing my goods but actually used them. I emailed and called and no one is following up. I explained that I have evidence and even tracking of where my products were used. Do not trust them!!! Their final response to my original post and the additional info provided (which don't all fit here): Response from the owner10 hours ago ** ***** ***** *** ****** ******* * ****** **** *** * ***** ** ***** ** ** **** **** ***** ** **** ** ****** ** ** *** **** **** *** *** ******* ******* *** ******* ** ** ***** **** ****** ***** ****** ** ***** **** ******** ***** *********** *** ****** ********** *** ******* * **** *** *** *** **** *** **** *** **** ***** ** **** ***** 
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            Customer Reviews

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            BBB serving Mainland British Columbia

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